MPM-Property Manager-(Outsource)
Posted on :
04-09-2025
Employer Active
1 Vacancy
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Job Description
Description
Role : Property Manager
Location: Abu Dhabi
Role Purpose:
- Responsibleformanaging the day-to-day operations of any managed portfolio
- To establish and manage all processes and functions relating to Property Management Operations supporting the key business of the company.
- To evaluate and implement improvements to the internal processes to achieve satisfaction of customers and to improve efficiency and control.
- To support and guide the team of Property Operations to ensure team functions are performed in compliance to the standard operating procedures and to the expectation of MPM business channels.
- Maintain and update the system with current and actual data.
- MaintainingtheTenantandproperty information in the Oracle databases up to date.
Key Accountabilities of the role
- Responsible of managing assigned portfolio of all property management process and procedu
Responsible of managing assigned portfolio of all property management process and procedures. - Support the automation initiatives within the company and implement improvements to the workflows to gain further efficiency and controls.
- Working and following approved SOPs ensuring compliance to established KPIs.
- Manage Property Operations tasks of the routine assignments i.e. Issuance Renewal leases; follow up with renewals Termination of Leases attending customers requests providing info to the customers etc.
- Monitor and manage Government leases renewals and payments
- Attending to and solving issues relating to customers referred by Customer Service Officers in order to provide a satisfactory service to customers on an ongoing basis.
- Communicate with the Management and provide recommendation to improve the processes and get effective tools which will improve the customer service/satisfaction.
- Ensure timely reporting of management information
- Ensure regular daily transactions of customer service counters are completed and required supporting documents/approval are obtained.
- Support the property Relationship Manager in managing the functions of the division and assist in special tasks as and when required by management.
- Carry out portfolio site inspection according to the annual planner and submit the require report and save it in the agreed folder adhere to SOP.
- Send upcoming properties to the leasing team (as soon receiving non-renewal notice)
- Tenant retention - convince tenant to renew the same unit with the new target rent.
- Meet the tenants as requested required and solve their issues professionally.
- Maintain department files and records electronically.
- Escalate serious issue potential risk or case cant solve it based on SOPs to the line manager and senior management within 10 working days
- The employee must cover MPM from any financial losses or damage to the company reputation.
- The employee must do regular presentation about hisher portfolio to the line manager senior management and as requested.
- Close any issue cases task force and audit points within target date.
- Maintain archiving system ensure accurate and timely storage and file management.
- Respond to inquiries and requests pertaining to the managed property.
- Complete and submit reports forms and other paperwork as required.
- Ensure compliance with applicable laws rules and regulations.
- Perform other related duties as assigned.
- Achieve the goals KPIs of the performance.
Specialist Skills / Technical Knowledge Required for this role:
- Diploma certificate in business technical or information technology discipline
- Extensive knowledge of property management Experience in Property Management applications ability to handle special tasks
- Real Estate Industry background and experience essential.
Previous experience required (if any)
- Over 2 years work experience in property management functions. For Consultant
- Over 5 years work experience in property management functions. For Manager
Required Experience:
Manager
Employment Type
Full Time
Key Skills
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