The Security Manager cum PRO is responsible for overseeing all aspects of hotel safety and security ensuring a secure environment for guests employees and assets. Additionally he manages government-related processes including visa applications renewals labor permits and other legal documentation. This dual role requires strong leadership attention to detail and an in-depth understanding of UAE laws and hospitality security standards.
Key Job Responsibilities:
Security Management:
- Oversee and manage all security operations including shift schedules patrols and emergency response procedures.
- Ensure the hotel is compliant with local civil defense fire safety and security regulations.
- Conduct regular risk assessments and implement preventive measures to reduce security risks.
- Investigate incidents prepare reports and coordinate law enforcement when necessary.
- Train and supervise the in-house security team ensuring that security staff adhere to hotel standards and protocols.
- Monitor security systems (CCTV access control alarm systems) and report any irregularities.
- Conduct regular fire drills and emergency response training in coordination with department heads
Public Relations Officer (PRO) Duties:
- Manage and process all hotel-related documentation with government entities such as the Ministry of Labor Immigration DTCM Civil Defense Police and Municipality.
- Handle all visa-related matters including new visa applications renewals cancellations medical tests and Emirates ID registrations for hotel employees.
- Maintain up-to-date knowledge of UAE labor and immigration laws and ensure hotel compliance.
- Represent the hotel in government offices police departments courts and other official bodies when required.
- Assist employees with legal matters related to residency employment and documentation.
- Maintain records of all PRO activities and documentation.
Qualifications :
- Bachelors degree in security management Hospitality Management Business Administration or a related field.
- Minimum of 5 years of experience in a similar dual-role capacity within the UAE
- Certifications:
- Certified Security Professional is preferred.
- A valid UAE Driving License is required.
- Must hold or be eligible for PSBD/SIRA license as per UAE regulations.
Additional Information :
Skills & Competencies:
- Strong leadership crisis management and conflict resolution skills.
- In-depth knowledge of UAE labor laws visa processes and government protocols.
- High level of integrity confidentiality and professionalism.
- Proficiency in Microsoft Office and familiarity with hotel systems (PMS HRIS).
- Ability to handle multiple priorities in a fast-paced environment.
- Calm under pressure with a proactive approach to problem-solving.
- Excellent communication and interpersonal abilities in both English and Arabic (preferred)
Remote Work :
No
Employment Type :
Full-time