Director Operations & People

• Define the operational strategy to ensure it supports the overall company’s strategy execution

• Orchestrate all Operations in a way that is cost-effective, simplified, digital & people-oriented

• Take ownership for the successful transition from CoE operations into XSIGHT, defining and owning

all the necessary steps

• Adopt/Adapt the processes related to HR, Finance, Legal, Customer support etc. with the focus on

digitalization, in line with MAF existing processes & CoEs

• Define & implement operational objectives/KPIs in the area of responsibility

• Handle the day-to-day running of the company, supported by MAF processes where applicable

• Provide accurate and timely reports outlining the operational condition of the company (HC,

Finance, Legal etc.)

HC & Culture

• Attract the best talent among relevant markets by defining and offering the right EVP depending on

the role & function

• Create a simple & friendly end-to-end employee journey including hiring, onboarding, motivation

etc.

• Educate employees, encourage self-development in order to increase their level of efficiency

• Set up & monitor the HC metrics such as headcount, time to hire, turnover, performance etc. and

report to central functions as requested,

• Leverage performance management tools which help people perform to the best of their ability &

produce the highest-quality work, adapt where necessaery

• Design & launch a “family feel” start-up culture with the ultimate aim of executing company’s KPIs

• Define communication strategy within the company to include team events at all levels

• Support the heads of unit in defining the performance objectives, linked to the company’s objectives

and drive the performance management processes

Finance & Legal

• Track current budgets with a focus on expenditures from business operations & implement

corrective measures if necessary

• Launch regular management reporting system to track performance efficiency & provide data-based

recommendations for potential areas of improvement

• Be the point of contact for all legal needs, in collaboration with MAF’s legal function

• Ensure legal function operates as a data-driven, proactive enterprise defender and collaborate with

other business units to drive company value

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• Ensure all legal and regulatory documents are filed on time and monitor compliance with laws and

regulations, supported by MAF existing processes & CoEs

Functional/Technical Competencies

The successful candidate will have an exceptional track record of working within Operations to tackle

large-scale problems, across multiple functions and have strong analytics and data capabilities.

Candidates are expected to be enthusiastic and have excellent interpersonal skills, strong communications

skills, critical thinking.

Summary of required experience and attributes

• Proven experience in defining and implementing the Operational strategy in a complex business

environment

• Strong experience of working with Management and teams to define the requirements that will shape

the operational part of the company

• Deep knowledge of processes and strong ability to work with and influence senior leaders

• ANALYTICAL, COMMERCIAL MINDSET – Strong ability tostructure problemsand leverageanalytics in

problem solvingas well as significantbusiness acumenresulting from experience across multiple

industries and functions

• PEOPLE LEADERSHIP – Confident,engaging people leader, able to communicate a vision and bring

people together along on the journey

• SUBJECT MATTER LEADERSHIP – Outstanding track record ofadapting to new conceptsand getting

an in depth understanding of a business area within a very short timeframe

• SALES LEADERSHIP – Enthusiasm and passionto scale a sales pipeline for an early businesswith not

fully defined products of analytics

• CHANGE AGENT –Strong influenceand ability to stand out and role model change across