Standard Operating Procedures Jobs in Ras Al Khaimah

As Reservations Agent you are expected to:Maintain effective office administrative proceduresAdhere to all Standard Operating Procedures. Take personal responsibility for driving upselling and achieving set revenue targets by months.Be fully aware at all times of the Selling Stra More...

Ensure that all public guest-facing and back of house areas of the hotel are properly cleaned at all times in line with the hotels Standard Operating Procedures for cleaning these areas.Waters flower arrangement in lobby and remove as per scheduleReport any fire or safety hazard to ho More...

DescriptionPOSITION SUMMARYProvide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs wraps and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g. allergies high blood pressure and pregnancy) before be More...

We are seeking a professional and customer-focused Front Office Supervisor to join our team. As a key member of our Front Office Leadership Team you will ensure smooth operations and the highest level of guest satisfaction in our dynamic hospitality environment.Oversee daily front off More...

The jobholder is responsible for processing a subsection of operations within a specific product or functional area and ensure quality and timeliness of the delivery in a costefficient & errorfree manner subject to high risk management and Banks / Regulator Compliance standards. S More...

A unique opportunity exists for an experienced hospitality professional with exceptional guest focus to be a Guest Experience Manager.Working within our operations team you will establish quality and standards expectations and metrics to ensure the team and operation perform at the hi More...

DescriptionPOSITION SUMMARYProvide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs wraps and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g. allergies high blood pressure and pregnancy) before be More...

To create a positive first impression to the guests by greeting them in a warm and friendly manner by name.To contribute to the high level of services offered in accordance with the companys standard as detailed in the Standard Operating Procedures.To perform quality spa services acco More...

Key Responsibilities:Guest Experience & Service Excellence:Greet and welcome guests ensuring a seamless checkin and checkout experience.Address guest inquiries complaints and special requests promptly and professionally.Ensure VIP and repeat guests receive personalized attention.M More...

JOB PURPOSE: Assist in completion of all police & Legal request as per SOP by providing operational services and support.Receive fraud related enquires and investigate the case with required details like FAB card (Debit/Credit /prepaid card transaction) Account related transaction More...