Customer Service Jobs in Ras Al Khaimah

Provide prompt, courteous and efficient service to all guests to achieve a high level of customer satisfaction through personalized service as per Brand Standards. Demonstrate a complete understanding of the hotel policies, procedures, service standards, have full knowledge of the More...

Roles and responsibilities Provide prompt, courteous and efficient service to all guests to achieve a high level of customer satisfaction through personalized service as per Brand Standards. Demonstrate a complete understanding of the hotel policies, procedures, service standards, More...

Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that the Guest Service Manager is kept fully aware of any relevant feedback More...

To anticipate guest needs and handle guest inquiries in a helpful and attentive Anantara manner.To have a complete knowledge of the hotel product including room types rates relative features and facilities food and beverage outlets and promotions spa and health club and other Anantara More...

KEY DUTIES AND RESPONSIBILITIESPlease note that this is not an exhaustive list of everything that needs to be done.  Anantara employees always find new ways to look after the business their guests and their colleagues.   Within this the key responsibilities for this pos More...

Roles and responsibilities 1. Communication Skills Clear, friendly, and professional communication with guests, both in person and over the phone or via email. Ability to listen actively to guest concerns, requests, or inquiries and respond in a courteous manner. 2. Customer Se More...

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver More...

Supervise Food and Beverage Outlet operations Communicate and delegate tasks to the team Ensure compliance of brand standards Manage guest queries in a timely and efficient manner Represent needs of the team Assist Food and Beverage management with achieving financial targets More...

Guest Service AgentYou are the beginning of an exceptional guest experience. As a Guest Service Agent you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!What you will be doing:Consistently offer exceptional friendly and engaging serv More...

Roles and responsibilities As a Bar Supervisor, you will supervise the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages. Specifically, you will More...

To be an ambassador of the Front Office and of the hotel, in and outside the work place. To always keep the working area clean and well maintained. To properly use the telephone etiquette as per Sofitel standards. To attend all guests approaching the front desk in the procedure o More...

Key Responsibilities Security Operations Patrol all areas of the hotel, including guest floors, public areas, back-of-house areas, and perimeter. Monitor security systems such as CCTV, alarms, and access control systems. Respond promptly to emergencies, alarms, and distur More...

To provide a courteous professional efficient and flexible service at all times following the hotel Standards of Performance.To perform all duties and tasks when rotated or assigned to another Department as per Master Task List for that Department.To be fully conversant with all servi More...

To provide a courteous professional efficient and flexible service at all times following the hotel Standards of Performance.To perform all duties and tasks when rotated or assigned to another Department as per Master Task List for that Department.To be fully conversant with all servi More...

What would you do The SpecificsEnsures high quality customer service while following all safety protocols.Ensures a smooth flow of customers through the store.Answers screens and forwards incoming phone calls in accordance with National Vision protocol.Processes and understands More...

Previous Food and Beverage Management or Supervisory experience Knowledge of Financial Systems Flexibility to respond to a range of work situations Committed to delivering high levels of customer service Positive attitude Good communication skills Flexibility to respond to a r More...

Key Responsibilities:1. Beverage Preparation & Service:Prepare and serve alcoholic and nonalcoholic beverages according to the hotels standard recipes.Offer recommendations and upsell premium drinks signature cocktails and bar promotions.Ensure consistent drink quality and present More...

Roles and responsibilities Oversee daily F&B service operations within the hotel, ensuring high standards of service and quality. Manage staff recruitment, training, and performance evaluations. Develop and implement menus in collaboration with the culinary team. Monitor and More...

Supervises the complete Engineering team. Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems. Maintains and operates equipment at optimum effectiveness, efficiency and safety. Establ More...

Manage the food and beverage service to consistently meet high standards as defined by the hotel and Hilton brand standards Effectively control the flow of customers and the interaction between the front and back-of-house throughout service Ensure Team Members maximize all sales o More...