First Abu Dhabi Bank

We are seeking a detailoriented and customerfocused Officer Digital Onboarding (PartTime) to join our team in Abu Dhabi United Arab Emirates. This role offers an exciting opportunity to contribute to our digital transformation efforts and enhance our customer onboarding experience.Fac More...

JOB PURPOSE: The ITSM Problem Manager is responsible for leading the Problem Management process within First Abu Dhabi Banks IT organization. This role focuses on minimizing the impact of IT incidents by identifying root causes driving permanent solutions and preventing recurrence. Th More...

JOB PURPOSE:Responsible for handling a team of CSRs providing 24/7 customer support to the existing customers/ new prospects Monitor adherence to SLA display right standards of customer satisfaction practices by staying focused on productivity of CSRs through customer service and up s More...

JOB PURPOSE:Responsible for handling a team of CSRs providing 24/7 customer support to the existing customers/ new prospects Monitor adherence to SLA display right standards of customer satisfaction practices by staying focused on productivity of CSRs through customer service and up s More...

JOB PURPOSE: Middle office function responsible for the supervision of accurate record keeping and execution of all loan activities including: monitoring borrowing status preparing new borrowings rollovers rate sets conversions repayments prepayments Fee and providing instructions to More...

JOB PURPOSE: This role is primarily responsible for supervising a subsection of Corporate Loan Operations within a specific product or functional area as a Manager and to ensure quality and timeliness of the delivery.Detailed ResponsibilitiesComplete ownership & accountability of More...

JOB PURPOSE: This role is primarily responsible for handling and controlling Agency middle office support activities to ensure smooth work flow and delivery of high quality and timely service to internal customers in the role of a processorResponsible for assuring accurate recordkeepi More...

JOB PURPOSE:Responsible for handling a team of CSRs providing 24/7 customer support to the existing customers/ new prospects Monitor adherence to SLA display right standards of customer satisfaction practices by staying focused on productivity of CSRs through customer service and up s More...

To manage the development and implementation of the Consumer Banking (CBG) Governance program strategy policies procedures and related improvement projects to ensure that the overall CBG business is fully compliant with internal and external requirementsTo lead & organise the unit More...

To assist in managing daytoday operations of all direct banking channels activities and assist in design of new processes and features within the channels Qualifications : Specific Job Accountability Draft business requirements and change requests Design new processes and featu More...

JOB PURPOSE:Responsible for handling a team of CSRs providing 24/7 customer support to the existing customers/ new prospects Monitor adherence to SLA display right standards of customer satisfaction practices by staying focused on productivity of CSRs through customer service and up s More...

Key Accountabilities:Product Development and ManagementStakeholders (Internal & External) ManagementParticipation / Representation in industry events (e.g. GTR)Job Context:Specific Accountability:Build and grow Open account solutions capabilities of the Bank in line with market tr More...

Job Purpose:Main objective of the role is to build and enhance the personal loans product to provide seamless experience to our customers. Identify opportunities within the portfolio as well as acquisition to create a sustainable personal loans business.Regular tracking and monitoring More...

JOB PURPOSE: This role is responsible for developing and implementing policies for efficient collections and recovery of all retail banking unsecured asset products with a view of minimising NPLs. Ensure collection targets are met in  terms of NPL Recovery and Bucket resolutions. More...

Experience with organizational transformation and project managementExperience with retail banking / product strategy and marketing; Retail product and customer journey experience (understands the needs of retail clients fine details of retail products the mechanics behind the product More...

JOB PURPOSE:The Director for Escrow Product is responsible for leading the strategic vision development and management of our escrow product offerings. This role aims to ensure the delivery of innovative secure and efficient escrow solutions that meet market demands and regulatory req More...

The Valuation Control function is responsible for verifying the accuracy and integrity of the fair value of financial instruments on the Balance Sheet via the IPV process.The role reports into the VP Head of Valuation Control function within the GM Business Finance team. The candidate More...

To  effectively Supervise retail sales area to deliver sales targets offer high level of customer service and create a challenging and healthy environment where staff can develop. Manage staff to achieve cross sell ratio of 3.0 or greater.Core ResponsibilitiesGeneric Accountabili More...

Job Purpose:Lead the assigned team effectively to meet team objectives/KPIsTo ensure recruitment training motivation and retention of assigned staffTo track daily sales activity to ensure superior client on boarding experienceEnsure strict adherence to all KYC Compliance policies and More...

JOB PURPOSE: This role is primarily responsible for executing transactions in coordination with other sections to ensure smooth flow. Maintain high level of accuracy & efficiency in processing transactions. Deliver timely service to internal and external customers in adherence to More...