Shangri-La Group

Source direct business from Local Corporate, Government and GCC market across all market segments with a strong collaboration Execute sales strategy to maximize market penetration in relevant market sectors and facilitate achievement and growth of sales revenue and profit objective More...

Support the daily operation of our signature Chinese restaurant - Shang Palace Provide a high-quality service to restaurant guests Ensure the smooth operation of the work section appointed Consistently looks for ways to enhance guest satisfaction Create an exceptional experience More...

As Front Office Receptionist, We Rely On You To Conducts the guest check-in/check-out procedures Manage the day-to-day front desk operation Provide a friendly and hospitable welcome to our guests Responds to all manners of inquiries regarding hotel facilities and room features More...

Assisting in implementing service standards and procedures to ensure that they are achieved and followed by proper training, supervision, and control. To rotate and schedule all staff to provide full coverage for efficient service and to maximize productivity. To motivate, educate More...

Develop and execute the commercial strategy for the MEIA (Middle East, Europe, India and Americas) region, aligning with the overall company objectives and brand standards. Lead and manage a team of regional professionals across various commercial functions, including sales, market More...

To implement service standards and procedures to ensure that they are achieved and followed by proper training, supervision, and control. To rotate and schedule all staff to provide full coverage for efficient service and to maximize productivity. To motivate, educate and develop More...

Monitor and measure the financial performance of the Region. Deliver actionable monthly and quarterly reporting for Senior Leadership. Use data and reports generated by the various reporting systems (IDEAS, TM1, Blueprint) and completes own analyses of operating results, trends an More...

Handle the daily operations in Spa, Health Club and related areas Greet members and guests, answering incoming calls and members' enquires in a professional manner Monitor and control all stocks and re-order supplies on a regular basis Coordinate guests’ consultation re More...

Interact with clients and understand their needs. Keep Check-In/Check-Out process smooth and enjoyable for the guest. Ensure cash handling and credit policies/procedures are followed. Maintain a high standard of professionalism amongst Front Office colleagues. Make sure that the More...

Supervise security and safety activities of Security staff to ensure efficient discharge of their duties and responsibilities in accordance with hotel standards, policies and procedures. Supervise the implementation of the systems, movement control of packages, materials, and prope More...

Has a proven track record (min 3 years) in Luxury Hotels in the GCC, ideally in a Global Sales environment Has a strong and established sales network, especially in Corporate, Leisure, MICE, and Weddings Planners. Is a motivated self-starter with the ability to work within a team More...

Maintain the clinic and ensure that all Dubai Municipality and Health Authority guidelines are strictly observed and adhered to Attend to all emergencies, give first aid, and in the case of serious incidents accompany colleagues to hospital Lead, promote and execute health and saf More...

Interact and engage with guests and maintains high quality service standards Handle guest complaints effectively and professionally Make sure that the guest is greeted and served promptly Engage in suggestive selling Presents the guest's bill when necessary Updates profiles More...

Interact and engage with guests and maintains high quality service standards Handle guest complaints effectively and professionally Make sure that the guest is greeted and served promptly Engage in suggestive selling Presents the guest's bill when necessary Updates profiles More...

Experience in a luxury spa setting. Well versed in a wide array spa treatment. Excellent customer service skills. Able to recommend & upsell spa treatments/services. Presentable. Communicated effectively with colleagues/management. Comply with all hygiene standards, qualit More...

As Commis 1 - Baker we rely on you to: Assist in the daily operation / production for the Bakery and Pastry section Maintain high standards of food preparation and service along with the existing standards Reflect the Shangri-La philosophy by providing the highest quality of s More...

Support the Room Service daily operation Provide a high quality service to guests Ensure the smooth operation of the Room Service Consistently looks for ways to enhance guest satisfaction Create an exceptional experience for our guests We Are Looking For Someone Who Ha More...

Support the daily F&B operation of Horizon Club (Executive Club Lounge) Provide a high quality service to our guests Ensure the smooth operation of the F&B section in Horizon Club Consistently looks for ways to enhance guest satisfaction Create an exceptional experience More...

Proven experience in a Managerial role within a luxury hotel. A warm and friendly character with great organisational skills. Efficiency and Punctuality. Strong Leadership and Interpersonal skills with the ability to motivate and manage a diverse team. Excellent communication an More...

Experience in Business Development / Sales & Marketing in a luxury property. Strong OPMS knowledge. Ability to network, building strong & meaningful business relationships. Experience in the local market (UAE as well as other GCC). Oversees the Groups planning and relate More...