Service Operations Jobs in UAE

Maintain up to date knowledge of the AMBU operating assets (shopping centre’s) services, amenities/facilities, stores/locations, mall layout and any on-going/upcoming promotional activities, to ensure a smooth day to day functioning of the Customer Service Info desks. Ensure More...

Provide support to agents, addressing inquiries, resolving issues, and assisting with onboarding and training Offer exceptional customer support by addressing customer inquiries, resolving issues, and ensuring a positive customer experience Assist the finance team in reconciling f More...

KEY DUTIES AND RESPONSIBILITIESPlease note that this is not an exhaustive list of everything that needs to be done.  Anantara employees always find new ways to look after the business their guests and their colleagues.   Within this the key responsibilities for this pos More...

Roles and responsibilities 1. Communication Skills Clear, friendly, and professional communication with guests, both in person and over the phone or via email. Ability to listen actively to guest concerns, requests, or inquiries and respond in a courteous manner. 2. Customer Se More...

Assigns Team Leader/members their duties and inspects work for conformance to prescribed standards of cleanliness. Prioritizes tasks and assigned duties to achieve set deadlines. Conducts periodic quality checks to ensure assigned tasks were delivered as expected. Ensures appropr More...

Who We AreJolera is one of the world’s largest and most successful privately-owned global IT Security and Solutions providers. As part of the Jolera team, you will be a member of a high performance, innovative solutions environment where the people are dedicated and focused on continu More...

F&B CaptainPassionate about guest interaction food and beverage As a Captain you will lead your team to create unforgettable Food & Beverage experiences for our guests.What you will be doing:Youll take care of resource planning manage your team and support your teams developme More...

A competitive salary and benefits package (including but not limited to, bonus scheme, and Life Assurance) • Generous holiday entitlement • Roles where you can make a direct contribution to the success of the business. • A focus on continued personal development. • Paid time off work More...

Responsibilities: Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to More...

Maintain a thorough understanding of company products and services to effectively assist customers. Process customer orders and handle returns or exchanges efficiently. Identify and escalate customer issues to appropriate departments for resolution. Maintain accurate customer recor More...

Process all incoming and outgoing calls accurately and courteouslyEnsure smooth internal telecommunication as per Raffles StandardsAccurately record and control wakeup callsAssist guests with international calls and directory queriesCall guests by name whenever possiblePage staff memb More...

Responsibilities: Communicating with clients to understand their needs and explain product value. Building relationships with clients based on trust and respect. Collaborating with internal departments to facilitate client need fulfillment. Collecting and analyzing data to lear More...

Job Title: Passenger Service Agent Job Summary: Provide exceptional customer service to passengers ensuring a smooth and enjoyable travel experience. Responsibilities: 1. Checkin and Baggage Handling: Assist passengers with checkin baggage dropoff and boarding passes. 2. Flight Inform More...

Guest Service AgentYou are the beginning of an exceptional guest experience. As a Guest Service Agent you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!What you will be doing:Consistently offer exceptional friendly and engaging serv More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

As a Guest Relations Agent you will be responsible for ensuring that all guests enjoy a positive and memorable experience.  You are a key representative of our hotel and brand and as such you will need to anticipate guest needs and handle inquiries in a helpful and attentive mann More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

To anticipate guest needs, and handle guest inquiries in a helpful and attentive Anantara manner. To have a complete knowledge of the hotel product, PBX System, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club More...

The nation’s best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions More...

Welcome guests and ensure efficient friendly and professional service during checkin checkout and throughout their stay;Use your elevated emotional intelligence to create personalised and memorable experiences that will excite and delight guests;Provide high standard of service to all More...