Service Management Jobs in Ras Al Khaimah

Communicates the processes to follow in terms of booking quality and correct data input into the PMS, towards the reservation and front office team Drive Market Share and Revenue Performance through proper pricing and mix management. Develop overall pricing strategy to include all More...

Roles and responsibilities Provide prompt, courteous and efficient service to all guests to achieve a high level of customer satisfaction through personalized service as per Brand Standards. Demonstrate a complete understanding of the hotel policies, procedures, service standards, More...

Supervise Food and Beverage Outlet operations Communicate and delegate tasks to the team Ensure compliance of brand standards Manage guest queries in a timely and efficient manner Represent needs of the team Assist Food and Beverage management with achieving financial targets More...

To anticipate guest needs and handle guest inquiries in a helpful and attentive Anantara manner.To have a complete knowledge of the hotel product including room types rates relative features and facilities food and beverage outlets and promotions spa and health club and other Anantara More...

Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that the Guest Service Manager is kept fully aware of any relevant feedback More...

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver More...

Guest Service AgentYou are the beginning of an exceptional guest experience. As a Guest Service Agent you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!What you will be doing:Consistently offer exceptional friendly and engaging serv More...

Provide prompt, courteous and efficient service to all guests to achieve a high level of customer satisfaction through personalized service as per Brand Standards. Demonstrate a complete understanding of the hotel policies, procedures, service standards, have full knowledge of the More...

KEY DUTIES AND RESPONSIBILITIESPlease note that this is not an exhaustive list of everything that needs to be done.  Anantara employees always find new ways to look after the business their guests and their colleagues.   Within this the key responsibilities for this pos More...

To be an ambassador of the Front Office and of the hotel, in and outside the work place. To always keep the working area clean and well maintained. To properly use the telephone etiquette as per Sofitel standards. To attend all guests approaching the front desk in the procedure o More...

Roles and responsibilities 1. Communication Skills Clear, friendly, and professional communication with guests, both in person and over the phone or via email. Ability to listen actively to guest concerns, requests, or inquiries and respond in a courteous manner. 2. Customer Se More...

To provide a courteous professional efficient and flexible service at all times following the hotel Standards of Performance.To perform all duties and tasks when rotated or assigned to another Department as per Master Task List for that Department.To be fully conversant with all servi More...

To provide a courteous professional efficient and flexible service at all times following the hotel Standards of Performance.To perform all duties and tasks when rotated or assigned to another Department as per Master Task List for that Department.To be fully conversant with all servi More...

Should have min. 2 years' experience as a Venue Manager for a standalone Restaurant ideally on a location like Palm / Marina Degree in hospitality management / food & beverage Should have extensive beverage knowledge Service focused personality is essential and a passion More...

You'll take care of resource planning, manage your team and support your team's development. Assist in leading, mentoring and training the Food & Beverage Operations team Supervise and delegate duties; Ensure brand standards are maintained as per our policies, SOP and More...

You'll take care of resource planning, manage your team and support your team's development. Assist in leading, mentoring and training the Food & Beverage Operations team Supervise and delegate duties; Ensure brand standards are maintained Ensure all Heartists are awa More...

To oversee the Club Millesime operations, including the butler service, ensuring that the hotel standards and procedures are fully known and followed. To ensure uncompromising levels of cleanliness and maintenance through each ambassador’s responsibility. To ensure appropria More...

To support Outlet Manager in managing all the outlets efficiently according to the established concept statements. To ensure that all operating standards are adhered to in order to achieve the level of service established in the Departmental Operations Manual. To assign responsibi More...

Leads strategic planning and collaborates with all hotel profit generation teams to actively seek opportunities to drive incremental profit for Rooms, Restaurants, Spas, and other revenue streams. Creates short- and long-term forecasts, that yield the best decisions on pricing and More...

Maintaining a date database for resume’s for future facilitation of recruitment needs Assist in the recruitment and hiring of all rank & file employee Manage the entire recruitment process from coordinating interviews, contracting to employee arrivals Establish and main More...