Service Delivery Jobs in UAE

In this role, you will: Be a UAE National with a Khulasat Al Khaid Plan the shift and ensure constant collaboration with key stakeholders as required. Plan and ensure implementation of relevant contingency and service recovery plans in case of any operational disruptions to en More...

Bachelor's Degree or Diploma and 6 years of experience in aviation/ ground handling / customer service Advanced understanding of airlines customer service product (specific airport related requirements) and Industry regulations for the assigned work area Advanced Quality Orien More...

As the IT Service Delivery Director, you will be responsible to oversee and manage the delivery of IT services within our organization. The successful candidate will be responsible for ensuring the effective delivery of IT services to meet the needs of our internal stakeholders and ex More...

Responsibilities: essing the service needs of clients and linking them to the appropriate resources and providers. Facilitating programs and services, job training, and transportation. Developing a resource directory of local social service agencies and providers for easy access. More...

Lead the delivery of IT services in accordance with agreed-upon SLAs, to meet business requirements and ensure high levels of customer satisfaction. Develop and implement IT service management strategies, policies, and procedures in alignment with industry best practi More...

Support the GBS Sales strategy, ensuring alignment with the organization's goals. Deliver operational excellence, optimizing processes and reducing costs. Foster a culture of continuous improvement and innovation within the GBS team. Build strong relationships with BU stakeho More...

Responsibilities: Maintaining positive relationships with customers. Identifying customer needs and overseeing service delivery within the business context. Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out effi More...

Responsibilities: Client Relationship Management: Build and maintain strong relationships with clients, understanding their needs and ensuring customer satisfaction through effective communication and solution delivery. Strategic Planning: Develop and implement strategic plans to achi More...

Roles and responsibilities As a delivery executive, you are responsible for delivering packages, documents, and various other items to their destinations. You typically work within a designated area. You play a crucial role in ensuring that packages and other items are delivered to t More...

Lead a multi-national team of lower-level managers or a local/multi-country team of IT Specialists, providing appropriate and efficient IT Solutions/IT Services to a defined geographic area/ Region, eventually manage hosted IT resources and support global IT projects in respect of H More...

About the job Key Responsibilities: Service Delivery – achieving all key contractual SLAs Day to day Client management Lead all client and internal calls for the process, single point of contact Direct WFM, Training, and other shared services for optimum functioning of More...

esponsibilities: Maintaining positive relationships with customers. Identifying customer needs and overseeing service delivery within the business context. Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out effici More...

Plan and ensure implementation of relevant contingency and service recovery plans in case of any operational disruptions to ensure high level of safety performance. Ensure sufficient staff and support facilities are available for shift in cooperation with central allocations based More...

About usWherever our customers are in the world we help them digitalise and optimise their remote business processes using advanced hybrid network solutions and digital technologies.Our teams work together across the globe using constant innovation expertise and applied technology to More...

About usWherever our customers are in the world we help them digitalise and optimise their remote business processes using advanced hybrid network solutions and digital technologies.Our teams work together across the globe using constant innovation expertise and applied technology to More...

Who We AreJolera offers MSPs & IT solution providers next-generation managed services, enabling them to create world-class experiences for their clients. Your clients receive award-winning solutions built on over 20 years of experience servicing businesses worldwide. We’ve helped More...

As a Service Delivery Coordinator, you will be responsible for: Interacting with customer representative for preparation, execution & completion of all upcoming and ongoing job activities. Using job center to comply with the intelligent Managing the Job Cycle(iMtJC) ensuring all job More...

Roles and responsibilities Schedule user stories from the technical product backlog to the Sprint plan, focusing on regular and timely delivery of business value initiatives, and facilitating agile ceremonies, e.g. product backlog refinement, sprint planning, daily stand-ups, sprin More...

Degree or Honours (12+3 or equivalent) in a subject related to Computer Science or similar. Certified Scrum Master with 3+ years of practical application of the Scrum Management discipline PMI ACP (transition of existing SDCs are exempt) Experience 5+ years of working in More...

Responsibilities: Maintaining positive relationships with customers. Identifying customer needs and overseeing service delivery within the business context. Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out effic More...