Commis - Pastry
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Job Description
Like all members of the kitchen team the Commis 1must maintain high standards of health and safety including personal hygiene. You will be responsible for producing the most creative and excellent dishes ensuring that the guests expectations are exceeded and fully satisfied. The person in this position must be able to effectively communicate with other members of the kitchen team this includes being able to gracefully receive constructive criticism as well as effectively carry out orders. Additionally a Commis 1 also needs to be able to remain calm while multitasking as they are often called upon to carry out many different orders simultaneously in a brief amount of time. The Commis 1 is a part of the kitchen team and as such must be able and willing to perform the basic tasks of food preparation and organization in the kitchen. This ability to create excellence in your own area of responsibility and to support others as they do the same is vital to the successful operation of the kitchen and to ensure the enjoyment of guests.
Qualifications :
High School degree
Previous experience in a Food & Beverage/Restaurant operations role
Passion for teamwork
Excellent guest service skills
Knowledge of basic preparation presentation and preservation of food
Basic knowledge of hygiene and safety procedures
Additional Information :
- Prompt and courteous delivery of all orders maintaining a positive image through all each guest contact and through cleanliness of guest areas.
- Assure total guest satisfaction in the service of food and beverage through the supervision of prompt and courteous delivery of all Restaurants and Room Service orders
- During shift ensure that guests are satisfied by assisting with serving seating communication with kitchen and by striving to speak to all guests.
- Assist in maintaining a highly motivated and well trained staff
- Open and close shift in accordance with Managers Checklist.
- Train maintain and enforce all Anantara Service Standards
- Properly execute revenue and check control procedures on shift
- Maintain a safe and sanitary work environment for all Associates and guests
- Gather and implement all proper tools for running shifts (i.e. schedules floor plans reservations checks)
- Find solutions for problems such as call outs last minute bookings or any other daily problems that may arise.
- Be on the floor during entire meal period and ensure adequate coverage
- Ensure that only a quality product is being served
- Maintain proper Associate uniform standards
- Manage an effective repair and maintenance program through the use of work orders inspections etc.
- Exercise station rotation to ensure stations are distributed fairly. Handle daily Associate relations (i.e. scheduling time adjustments etc.
- Assist any Associate in his/her job performance when required to ensure guest satisfaction. Assist in implementing an effective training program for new and current associates
- Encourage problem solving by Associates through proper training and empowerment to ensure guest satisfaction.
- Establish effective communication with Associates to gain their trust and respect through his/her hard work. Maintain fair and consistent counseling and/or disciplinary procedures in accordance with Anantaras Guarantee of Fair Treatment Policy
- Identify and recommend incentive programs new ideas and methods of operation
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
