Director of Risk Management

Roles and responsibilities

• Develops and executes strategic plans for safety, security, and risk management.
• Ensures that these plans support the hotels' overall mission and objectives.
• Acts as the primary representative of the hotels in dealings with local businesses, community organizations, citizen groups, and authorities.
• Oversees the performance of the safety and security teams, either directly or through subordinate supervisors.
• Responsibilities include performance evaluations, timesheet approvals, disciplinary actions, interviewing and hiring, and supporting career development.
• Administers all safety, security, and risk management projects, including professional services and service contracts.
• Conducts annual risk assessments to identify critical assets that require protection, assesses threats to those assets, and presents findings to Senior Management.
• Develops and implements strategies to mitigate identified risks, threats, and vulnerabilities.
  

What We Need From You

• Proven experience in safety, security, and risk management, preferably in the hospitality industry.
• Proven track record of managing security teams and overseeing safety operations in a large, multi-facility environment.
• Experience in conducting risk assessments and developing comprehensive security strategies.
• Crisis management experience, including handling emergency situations, threats, and adverse weather events.
• Effective Communication: Communicating safety policies, procedures, and risk management strategies clearly and effectively to all employees at all levels of the organization.
• Stakeholder Engagement: Engaging with internal stakeholders (such as management, staff, and other departments) as well as external partners (regulatory bodies, contractors, and insurance providers) to promote safety and risk management.
• Safety Awareness Campaigns: Leading initiatives to raise safety awareness across the organization through campaigns, training sessions, and ongoing communication.
• Negotiation Skills: Negotiating with insurance companies, contractors, and regulators to secure favorable terms and ensure comprehensive risk coverage for the organization.

Desired candidate profile

1. Leadership and Management

• Team Leadership: Leading and managing a team of safety and risk professionals, ensuring that safety protocols and risk management strategies are effectively implemented across the organization.
• Strategic Planning: Developing and implementing long-term safety and risk management strategies aligned with the organization’s goals.
• Training and Development: Designing and providing training programs to staff on safety protocols, emergency response procedures, and risk management strategies.
• Cross-Department Collaboration: Collaborating with department heads and senior management to assess and address safety concerns and ensure a cohesive approach to risk management.

2. Risk Assessment and Analysis

• Identifying Risks: Conducting thorough risk assessments to identify potential hazards in the workplace, including environmental, operational, and financial risks.
• Risk Analysis: Analyzing potential risks to determine their likelihood, impact, and severity. Developing systems to quantify, prioritize, and mitigate risks.
• Incident Investigation: Leading investigations of safety incidents, accidents, or near misses, determining root causes, and recommending corrective actions.
• Risk Mitigation Plans: Developing and executing strategies to mitigate identified risks and improve overall safety measures within the organization.

3. Health, Safety, and Compliance Knowledge

• Health and Safety Regulations: In-depth knowledge of local, state, and national safety regulations, including OSHA (Occupational Safety and Health Administration) standards and other industry-specific guidelines.
• Safety Standards: Developing, implementing, and maintaining safety standards and policies that comply with legal and regulatory requirements.
• Emergency Response Planning: Overseeing the development and implementation of emergency response plans, including evacuation procedures, fire safety, and disaster recovery protocols.
• Audits and Inspections: Conducting regular safety audits and inspections to ensure compliance with safety policies and identify areas for improvement.

4. Crisis Management and Emergency Response

• Crisis Management: Leading the organization’s response to crises or emergencies, including natural disasters, workplace accidents, or security breaches.
• Preparedness Plans: Developing and testing emergency preparedness plans and procedures to ensure a rapid and effective response to potential emergencies.
• Crisis Communication: Managing communication during crises, including coordinating with internal teams and external stakeholders, and ensuring accurate information is disseminated.
• Post-Incident Analysis: Overseeing the assessment and follow-up after safety incidents to determine effectiveness of response plans and adjust future protocols.

5. Data Analysis and Reporting

• Risk Metrics: Establishing key performance indicators (KPIs) and metrics to monitor the effectiveness of risk management and safety programs.
• Reporting and Documentation: Preparing detailed reports on risk assessments, safety incidents, and compliance audits for upper management and regulatory bodies.
• Data-Driven Decision Making: Utilizing data to identify trends, areas of improvement, and opportunities for enhancing safety and mitigating risks.
• Incident Tracking: Implementing systems to track safety incidents, accidents, and near misses, analyzing the data to identify patterns and root causes.