Immigration Case Processing Officer

Desired Skills and Experience: Managing a team of Immigration Consultants and Administrators to ensure a high quality of service are delivered to clients at all times. Deliver a high volume of various immigration cases and achieve a consistently high satisfaction rating from clients. Proactively look for areas of development across the immigration team, providing ongoing training and conducting weekly/monthly performance reviews. Ensuring the team to be constantly updated with the immigration process and legislation. Act as the first point of contact for any escalations that may arise. Add value to company services by offering expert advice in all matters related to immigration.