Business Development Officer

• Can achieve targets.
  
• Target oriented.
  
• Prepare a weekly report for the Head of Home care on requirements for the business
  
• Prepare a weekly plan and de-brief (previous week) detailing all business development activities
  
• Understand and identify new business and markets to enter on behalf of the business
  
• Understand new ways to enter the home care/health care within Dubai
  
• Understand the industry and its competitors
  
• Prepare presentations and work with the marketing team to outline requirements
  
• Negotiate contracts with Clients and ensure deals are closed on behalf of the business
  
• Receive KPIs from the Head of Home care and monitor to ensure they are being met
  
• Prepare the competitor analysis report and provide to the Head of Home care monthly
  
• Resolve any customer complaints on behalf of the business
  
• Ensure the Client Care Team is responding to queries within the correct timeframe
  
• Monitor the lead conversion rate weekly Lead generates for new business and converts to contract.
  
• Contact potential clients to establish rapport and arrange meetings.
  
• Plan new marketing initiatives in conjunction with the Companys marketing team.
  
• Research organizations and individuals to find new opportunities.
  
• Increase the value of current customers while attracting new ones.
  
• Find and develop new markets and improve sales.
  
• Attend conferences, meetings, and industry events when required.
  
• Develop quotes and submission of proposals for clients.
  
• Training personnel and helping team members develop their skills.
  
• Approach appropriate groups and build partnerships
  
• Respond to inquiries on social media
  
• Update social media as per the plan
  
• Can do attitude.
  

Requirements

• Experience in Home Care is a Must.
  
• Have an understanding of the Twinkle policies and processes.
  
• Meet the team and individual sales targets.
  
• Build strong sales network clients.
  
• Complete KPIs linked to your role and use the guides and tools to collect data to be documented and reported as per the dates identified in the KPI;
  
• Support the mission, vision and values of the organization;
  
• Lead and motivate staff to achieve high standards and present yourself as a positive role model;
  
• Be self-motivated, inspire others to take action to achieve desired outcomes;