Guest Associate Jobs in Abu Dhabi

Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance an More...

Roles and responsibilities 1. Customer Service Excellence Guest Engagement: Welcoming guests warmly and addressing their needs professionally. Complaint Resolution: Handling guest complaints and resolving issues effectively. Empathy: Understanding and responding to guest prefere More...

Responsibilities: Oversee the front desk operations and ensure exceptional guest service Supervise and train front desk staff Handle guest check-ins and check-outs efficiently Resolve guest complaints and issues in a timely manner Maintain accurate records and reports Coordinate with More...

Receive guests in a professional and friendly manner, satisfying guest expectations from arrival through to departure Maintain effective communication with all related departments to ensure smooth service delivery Maintain an awareness of rate levels to be sold on a daily basis an More...

Job Description Roles & Responsibilities 1. *Guest Satisfaction*: Ensuring the highest level of guest satisfaction by overseeing all guest interactions and addressing any issues or concerns promptly and effectively. 2. *Staff Supervision*: Supervising and coordinating the activiti More...

Main Duties/Description: 1. Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of each item, origin, taste, and preparation methods; communicate guest orders including any special needs or requests to the kitchen; coordinat More...

Job Description As a Villa Host, you are required to maximize and exceed guest-s satisfaction by providing highly personalized, efficient and responsive service with attention to details, and anticipating guest-s needs. Take ownership and leadership of all villas assigned to you incl More...

Demonstrate service attributes in accordance with industry expectations and company standards including: Being attentive to guests. Accurately and promptly fulfilling guest’s requests. Anticipate guest’s needs. Maintain a high level of knowledge which affects the gue More...

MAIN DUTIES AND RESPONSIBILITIES: 2.1.1 Scanning identification documents 2.1.2 Updating guest profiles to Dubai police website upon check in / check out 2.1.3 Matching PMS in house report with CID in house report. 2.1.4 Communicating with guests about the regulations 2.1.5 Ensur More...

To promote and ensure guest satisfaction, achieved through his/her ability to develop and maintain a strong team environment, placing emphasis on Team Member satisfaction and delivery of prompt, courteous service. Prompt and courteous delivery of all orders, maintaining a positive More...

Full job description Develop and Maintain a Courteous and Professional Relationship with the Guest. Handle Guest Complaints and Ensure Response is Given within the Decided Timeframe. Guide Technicians to Acquire a thorough Comprehension of the Guest Needs, Mistakes and Misunderstandin More...

Roles & Responsibilities Assist customers with making and managing reservations, ensuring accuracy and efficiency. Answer inquiries and provide information about hotel services, amenities, and rates. Process payments and handle billing inquiries, ensuring accuracy and confidentiality More...

Every day is different, but you’ll mostly be: Loyalty Program Management - Develop, implement, and manage the hotel's food and beverage loyalty program. Monitor and analyze the effectiveness of the loyalty program, making adjustments as needed to ensure optimal performance and guest More...

During the opening procedure, ensure that the table top set up (tent cards) is set according to the restaurant's requirements. Ensure that all tabletop items are clean and in good repair. Arrange restaurant seating plan in line with reservation book and Restaurant Manager requ More...

Roles and responsibilities A Head Hostess plays a pivotal role in the hospitality industry, often acting as the face of a restaurant, hotel, or event venue. This role requires a blend of leadership, organizational skills, and excellent customer service to ensure smooth operations and More...

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are e More...

Roles and responsibilities Attend the Pre-Arrival meeting, highlighting VIP guests’ arrivals and contacting key guests to promote the Leisure & Spa services and facilities. Develop in-house Leisure Guest tracker to establish needs, interests, movements, special occasions More...

Roles and responsibilities Check the appearance of staff too if in compliance with the Hotel grooming standards. Ensures a high standard of sanitation and hygiene in the restaurant. Promotes up-selling at all levels and by personal efforts through guest contact. Handles all gues More...

MAIN DUTIES AND RESPONSIBILITIES: 2.1.1 Scanning identification documents 2.1.2 Updating guest profiles to Dubai police website upon check in / check out 2.1.3 Matching PMS in house report with CID in house report. 2.1.4 Communicating with guests about the regulations 2.1.5 Ensuring More...

Roles and responsibilities Main Responsibilities Plan and supervise the day-to-day operations of the reception section which are related to the arrival and departure of guests, including room sales, the room assignments of VIPs, Groups, and Crews, and room registrations. Coordi More...