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Job Description
- Demonstrate service attributes in accordance with industry expectations and company standards including:
- Being attentive to guests.
- Accurately and promptly fulfilling guest’s requests.
- Anticipate guest’s needs.
- Maintain a high level of knowledge which affects the guest experience.
- Demonstrating a ‘service’ attitude.
- Taking appropriate action to resolve guest complaints.
- Appreciate the dynamic nature of the Hotel industry and extend these service attributes to all internal customers.
QUALIFICATION
- High school or college graduate
- Minimum of 2 years experience in the same field
- Good communication skills
- Willing to work on shifting schedule
Employment Type
Full Time
Department / Functional Area
Chefs / F&B / Housekeeping / Front Desk
