Front Counter Customer Service Jobs in Abu Dhabi

Welcome guests warmly as they arrive, addressing them with courtesy and professionalism. Assist guests with check-in and check-out processes efficiently, ensuring accuracy in all transactions. Provide information about hotel facilities, services, and local attractions to guests, More...

Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure. Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome. Conduct in-room More...

Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected More...

Welcomes and registers hotel guests, explaining the accommodations and elishing credit or od of payment Checks guest out of the hotel, preparing and explaining the bill Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special More...

Roles and responsibilities 1. Customer Service Excellence Guest Engagement: Welcoming guests warmly and addressing their needs professionally. Complaint Resolution: Handling guest complaints and resolving issues effectively. Empathy: Understanding and responding to guest prefere More...

Roles and responsibilities Main Responsibilities Plan and supervise the day-to-day operations of the reception section which are related to the arrival and departure of guests, including room sales, the room assignments of VIPs, Groups, and Crews, and room registrations. Coordi More...

Roles and responsibilities Job Description Genuine service personality, with high EQ. Minimum 4 years’ experience in Hospitality industry. Minimum 2 years’ experience in a Supervisory role / similar experience in a 5 star hospitality industry. Minimum of More...

Roles and responsibilities This function is to ensure exceptional Guest Experience in a highly empowered environment. Represent our brand, throughout the Guest journey, to deliver a flawless stay experience. Ensure that each guest becomes a happy fan of our Rooms and other facilitie More...

Responsibilities: Greet and welcome visitors in a warm and courteous manner Answer phone calls, take messages, and redirect calls as necessary Maintain a tidy and organized reception area Assist with administrative tasks such as data entry, filing, and scheduling appointments Han More...

Pick up passport copies at the designated area • File all passport copies per day and hand it over to the concierge • Work with computer and scanner to send all the necessary information • Maintain an up to date knowledge of the hotel and services • Prioritize and perform accordingly More...

Welcome the guests to Shangri-La Hotel Complete initial check-in of all new guests. Be present and attentive at all times. Work with hotel colleagues to keep excellent service standards. Be prepared to assist other Shangri-La colleagues/departments in a thoughtful manner. Be an ambass More...

Responsibilities • Greet and welcome visitors, clients, or guests in a courteous and professional manner. • Answer phone calls and direct them to the appropriate person or department. • Provide general information about the organization, its products, or services. • Manage bookings an More...

Ensure guests receive prompt attention and personal recognition throughout their stay in the hotel, respond to guest needs and resolve any issues that may arise resulting in highest possible guest satisfaction Plan and implement the application of availability controls to those mar More...

Roles and responsibilities We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As an Assistant Director of More...

Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected More...

Roles and responsibilities Check in the arriving guest and check out the departing guests in a friendly and caring manner according to the standards. Upon check-in, register guests, assign rooms, and assist guests in completing the registration cards. Accommodate special requests More...

Check in the arriving guest and check out the departing guests in a friendly and caring manner according to the standards. Upon check-in, register guests, assign rooms, and assist guests in completing the registration cards. Accommodate special requests whenever possible. Use sug More...

Job Description Maintain complete knowledge of and comply with all departmental Rosewood policies/service procedures/standards. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Anticipate guests’ needs, respond promptly and ackn More...

Assists the Director of FO in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an More...

Job Description Manage the functioning of all departmental employees and facilities (Reception, Guest Service Center, Bell team, Drivers, Concierge, Guest Experience, Night shift – 45 person manning) Develop and maintain a motivational working environment within the department taking More...