Digital Customer Service Jobs in UAE

Roles & Responsibilities Serve as day-to-day contact for clients, build trust and rapport with extreme ownership on every client query. Establish a trusted and advisor relationship to help drive the continued value of our products and services. Drive resolution of issues escalated by More...

We are looking for a customerfocused and proactive Customer Support Executive to join our team in Dubai. The ideal candidate will handle customer inquiries resolve issues and ensure a high level of customer satisfaction through professional communication and problemsolving skills.Key More...

Exciting Opportunity Alert: Were Hiring a Customer Experience (CX) Expert! Are you passionate about creating exceptional customer journeys and driving customer satisfaction Do you thrive on innovation collaboration and leveraging insights to enhance experiences across all touchpoints More...

First point of contact for our clients on live chats, calls and support emails Ensures that all communication is compliant with financial regulations. This is absolutely top priority Comfortable in taking full ownership of client experience and support Candidates will be trained More...

Responsibilities Driving a high level of quality service support across the entire business Perform detailed date entry in line with pre-defined processes Management of incoming emails and calls from internal colleagues and partners Manage escalations through customer and partner More...

Responsibilities: Developing effective communication platforms for clients and staff. Inspiring repeat business from clients. Conducting customer service workshops and presentations. Monitoring and measuring client satisfaction. Liaising with different departments about client More...

Role descriptionA Customer Success Manager will take the customer facing role and is responsible for customer success through the leadership and effective orchestration of a large virtual team management of program deliveries and strong senior customer relationships. The prevailing bu More...

- Position: Customer Experience Manager - Candidate profiles: UAE National and Expatriates, Bachelor’s degree in Social Sciences, Education, Psychology, or related fields A minimum of 4 to 5 years of working in a customer engagement-related role – with some More...

Roles and responsibilities The ideal candidate will have a strong understanding of MV Systems design principles, and applicable codes. Aware of Eaton’s Medium Voltage Switchgear and Grid Automation solution. Responsibilities include designing, analyzing, and implementing Utilit More...

Description Conduct comprehensive research on organisational design trends and innovations against local, regional and international benchmarksAnalyse data and generate actionable recommendations to optimise organisational structuresDevelop and maintain a repository of research findin More...

Job Responsibilities/Accountabilities: To check if there are any improvements that can be made to the service provided. To ensure the customer is fully satisfied. To demonstrate care and support for the customer. To capture any dissatisfaction before it potentially becomes severe. To More...

We are looking for a proactive Customer Support Executive to join our team in Dubai. This role involves managing customer inquiries resolving issues and providing exceptional service. The ideal candidate is an experienced professional with excellent communication skills in English and More...

We are looking for a proactive Customer Support Executive to join our team in Dubai. This role involves managing customer inquiries resolving issues and providing exceptional service. The ideal candidate is an experienced professional with excellent communication skills in English and More...

Develop or enhance customer journeys based on new trends/addressing key current gaps. Implement strategic projects that will elevate the customer experience across the portfolio. Coordinate and align with CXOs and dedicated CX specialist across the portfolio on key priorities and More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Responsibilities: Find new projects to pursue. Source funding for projects. Hire a suitable director for projects. Create a budget and schedule for projects. Obtain the rights to relevant songs, books, or plays. Edit the script where necessary.

Responsibilities: essing the service needs of clients and linking them to the appropriate resources and providers. Facilitating programs and services, job training, and transportation. Developing a resource directory of local social service agencies and providers for easy access. More...

Lead the delivery of IT services in accordance with agreed-upon SLAs, to meet business requirements and ensure high levels of customer satisfaction. Develop and implement IT service management strategies, policies, and procedures in alignment with industry best practi More...

Roles and responsibilities Infrastructure NOC, ITIL, Team management Required Qualifications Experience: 10+ years of experience in network operations, with at least 5 years in a managerial or leadership role within a NOC. Technical Skills: Extensive knowledge of networking co More...

Bachelor’s degree in business/engineering or equivalent Years of Experience Minimum of 10 year of relevant experience in field operations in a elevator and escalators service organization Nature of Experience Service, Repairs and Modernization Language Skills: Fluent writ More...