Role Technology Architect Technology iScala (Epicor) Location UAE Business Unit ORCALL Compensation Competitive (including bonus)
Job Description
At Infosys we assure that your career will never stand still we will inspire you to build whats next and we will navigate further together. Our journey of learnability values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.
Your role In the role of a technology Architect you will primarily be responsible for providing solutions on iScala ERP for customers issues and requirements. development testing and deployment. You will be pivotal to problem definition and discovery of the overall solution and guide teams on project processes deliverables. Manage functional and technical customizations in different countries. Manage incidents and service requests within daily support SLAs. Work closely with business stakeholders reg. support tasks and also improve business processes. Work closely with other 3rd Party internal and external teams for system bugs and any infrastructure related problems. Leading and training other team members. You will have the opportunity to shape value-adding solutions that enable our clients to meet the changing needs of the global landscape.
Responsibilities
Manage incidents and service requests within daily support SLAs
Managing functional and technical customizations in different countries.
Providing technical cover on new developments outside of the supporting model (small and large projects)
Working closely with vendor and other 3rd Party internal and external teams for system bugs and any infrastructure related problems.
Provide technical solutions for the issues faced by business
Experience in Database administration and performance tuning
Ensure application availability round the clock
Leading and training other team members.
Overall 10 years of Experience
Experience on Epicor Service Connect Crystal Reports SQL Server MS Reports Expense Reports
Experience working on integrations and knowledge of ServiceMax
Server administration and support experience
Ability to communicate with different level of stakeholders.
Project management experience
Completed University Degree
Fluent in English (written/verbal).
Preferred
Ability to communicate with different level of stakeholders.
VBA experience
Knowledge of other ERP Systems
Additional language(s) are an advantage.
Personal Besides the professional qualifications of the candidates we place great importance in addition to various forms personality profile. These include:
High analytical skills
High customer orientation
High quality awareness
Excellent verbal and written communication skills
Why Infosys Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.
Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race color religion sex sexual orientation gender identity national origin protected veteran status spouse of protected veteran or disability.
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا