Banking Officer
صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
شارك هذه الوظيفة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
الوصف الوظيفي
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Key Responsibilities:
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Handle routine banking transactions including deposits withdrawals transfers account openings and loan processing.
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Provide accurate and timely service to customers while promoting a positive banking experience.
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Educate clients on available banking products digital channels and services to enhance customer convenience.
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Assist in achieving branch targets by cross-selling bank products such as savings accounts fixed deposits loans and credit cards.
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Maintain up-to-date and accurate customer records in compliance with KYC and AML guidelines.
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Resolve customer queries and complaints efficiently and escalate complex issues as needed.
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Support branch operations including cash handling audits compliance checks and reporting.
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Collaborate with team members to ensure smooth branch functioning and adherence to service quality standards.
Requirements:
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Bachelors degree in Commerce Finance Business Administration or related field.
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13 years of experience in a banking or financial services environment (freshers may be considered for junior roles).
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Good understanding of banking products procedures and regulatory guidelines.
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Strong customer service communication and problem-solving skills.
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Proficiency in MS Office and core banking systems.
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High attention to detail and commitment to compliance and data accuracy.
Preferred Qualifications:
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Certification in banking operations customer service or financial sales is a plus.
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Knowledge of digital banking platforms and mobile banking services.
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Familiarity with local banking regulations and internal audit procedures.
نوع التوظيف
دوام كامل
