Telephone Handling Jobs in Dubai

Roles and responsibilities A Telephone Operator is a crucial role in many businesses, particularly in hospitality, healthcare, corporate offices, or call centers. They are responsible for handling incoming and outgoing calls, assisting with communication between departments or with c More...

Roles and responsibilities We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward. As a Telephone Operator you are responsible to handle every phone call with importance to provide professional and customer focused More...

A Telephone Operator is responsible for handling incoming and outgoing calls providing information taking reservations and assisting guests with their inquiries and requests. A telephone operator in a hotel plays a crucial role in providing excellent customer service and ensuring gues More...

Written and verbal communication skills in English Able to develop rapport with Colleagues and Management staff Ability to work cohesively with co-workers as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times Ability to promote po More...

Employer: Leading luxury property development group Contract: Fulltime 24 months Joining date: Within one month (once documents are ready) Working hours: 8 hours per day 6 days a week Company provides: twin sharing accommodation service charge vacation ticket every 24 months More...

Answer all calls in prompt and efficient manner as per hotel standards and transfer calls to related extensionsReceive handle and convey to Duty Manager and to concerned department any requests or complaints received from guests and clientsAssist the Reception team in preparing for da More...

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommo More...

Roles and responsibilities As a Telephone Operator Agent, you will accept, deliver and respond to Guest and management messages, enquiries and emergencies using their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. A Switchboard More...

Greet, check-in, respond to requests and settle accounts while providing exceptional service Take initiative to add a personalized experience Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling Qualifications You More...

Job Description To provide a courteous, professional, efficient and flexible service at all times, following the hotel Standards of Performance. To perform all duties and tasks when rotated or assigned to another Department as per Master Task List for that Department. To be fu More...

Process all incoming and outgoing calls accurately and courteously Ensure smooth internal telecommunication as per Sofitel Standards Accurately record and control wake-up calls Assist guests with international calls and directory queries Call guests by name whenever possible Pa More...

The PositionTo perform all aspects of Telecommunications services to achieve the highest possible guest satisfaction in accordance with the Hotels standards.KEY ROLES & RESPONSIBILITIESProcess all incoming and outgoing calls accurately and courteouslyEnsure smooth internal telecom More...

Consistently offer professional, friendly and engaging service Process all external and internal calls and emails either by redirecting calls/emails or assisting the caller/sender. Promptly answer telephone calls and emails, addressing callers and senders in a clear, friendly and More...

Roles and responsibilities As a Senior Receptionist, your role is crucial in creating a positive first impression for visitors, managing office operations, and providing leadership to a reception team. You need exceptional organizational, communication, and multitasking skills, along More...

Job brief We are looking for a skilled Call center manager to supervise daily operations and personnel aiming for maximum efficiency and costeffectiveness. You will also ensure that technology is utilized to a maximum and that staff is wellorganized and productive. An excellen More...

Novotel Bur Dubai is looking for Front Desk AgentGeneral Purpose: With the goal of providing a superior experience the Front Desk Agent is involved in any and all aspects of the guest experience. The Front Desk Agent is responsible for knowing all property services and amenities welco More...

Title: Front Desk Agent Reports To: Front Desk Supervisor/Front Office Manager Supervises: None  The Front Desk Agent is responsible for knowing all property services and amenities welcoming guests checking guests in and out in addition to coordinating guest experi More...

Novotel Bur Dubai is looking for Front Desk AgentGeneral Purpose: With the goal of providing a superior experience the Front Desk Agent is involved in any and all aspects of the guest experience. The Front Desk Agent is responsible for knowing all property services and amenities welco More...

Roles and responsibilities The Role is responsible for accurately and impartially handling high volumes of sales and service queries in a courteous and efficient manner. These queries will be handled through different channels such as telephone, fax, and email. To represent the More...

Check in the arriving guest and check out the departing guests in a friendly and caring manner according to the Kempinski and Leading Quality Assurance (LQA) standards. Ensure that LQA results are above 85%. Upon check in, register guest and assign rooms. Accommodate special reque More...