Support Agent Jobs in Dubai

Bring your passion for hospitality and guest experiences to our team where youll help our guests start their journey with a smile. Lets make every booking unforgettable together! THE MISSION Be the Booking Guru: Manage reservations like a pro ensuring every guest feels special from th More...

Position Type Non-Management Position Summary Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services t More...

Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. More...

Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure. Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome. Conduct in-r More...

The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations greeting and registering guests providing outstanding guest service during their stay and settling the guests account upon completion More...

The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations greeting and registering guests providing outstanding guest service during their stay and settling the guests account upon completion More...

Position Type Non-Management Position Summary Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services t More...

Please note that this is not an exhaustive list of everything that needs to be done.  Anantara team members always find new ways to look after the business their guests and team members. Within this the key responsibilities for this position are:Anticipate guest needs and handle More...

Reservations AgentYou are the beginning of an exceptional guest experience. As a Reservations Agent you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!What is in it for you:In 34 bullet points showcase the benefits and perks of worki More...

Must possess outstanding Guest services skills, professional presentation and sophisticated communication skills. Proficient in English language (verbal & written), second language is an asset. Must be able to handle a multitude of tasks in an intense, ever changing environmen More...

Process room bookings through various channelsEnsure rooms are available based on the guests requested dates.Send confirmation of bookings to guests and update their reservation details in the system.Input guest details preferences and special requests into the reservation system.Prov More...

Process all incoming and outgoing calls accurately and courteouslyEnsure smooth internal telecommunication as per Raffles StandardsAccurately record and control wakeup callsAssist guests with international calls and directory queriesCall guests by name whenever possiblePage staff memb More...

Process all incoming and outgoing calls accurately and courteouslyEnsure smooth internal telecommunication as per Raffles StandardsAccurately record and control wakeup callsAssist guests with international calls and directory queriesCall guests by name whenever possiblePage staff memb More...

Process all incoming and outgoing calls accurately and courteouslyEnsure smooth internal telecommunication as per Raffles StandardsAccurately record and control wakeup callsAssist guests with international calls and directory queriesCall guests by name whenever possiblePage staff memb More...

Process all incoming and outgoing calls accurately and courteouslyEnsure smooth internal telecommunication as per Raffles StandardsAccurately record and control wakeup callsAssist guests with international calls and directory queriesCall guests by name whenever possiblePage staff memb More...

We are seeking a friendly professional and customeroriented Front Desk Agent to join our team in Dubai. The ideal candidate will be the first point of contact for guests ensuring a warm welcome efficient checkin and checkout processes and providing exceptional customer service to enha More...

How does your working day look like Handle incoming reservation requests via phone email and online platforms promptly and professionally.Guide customers through the reservation process providing accurate information about availability seating options and special requests.Use the rese More...

Comprehensive knowledge of the Hotel, including all departments, services and outlets. Ensure the lobby is clean, the furniture and newspapers look presentable at all times. Conduct hotel tours every time it is required. Assist reception with arrival welcome amenities (wet towels More...

Reservations AgentYou are the beginning of an exceptional guest experience. As a Reservations Agent you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!What is in it for you:In 34 bullet points showcase the benefits and perks of worki More...

If you have a bachelor’s degree in Hospitality Management or either Front Office experience with a minimum of 2 years and worked as a Receptionist, Agent in Front Office, or Guest Service Agent in a similar position within the luxury property. Familiar with hotel reservations sy More...