Support Agent Jobs in Dubai

Reservations AgentYou are the beginning of an exceptional guest experience. As a Reservations Agent you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!What is in it for you:In 34 bullet points showcase the benefits and perks of worki More...

Process room bookings through various channelsEnsure rooms are available based on the guests requested dates.Send confirmation of bookings to guests and update their reservation details in the system.Input guest details preferences and special requests into the reservation system.Prov More...

Genuine service personality, with high EQ. Minimum 2 years of experience in front office in a 5 star hospitality industry. Minimum of a high school diploma is required / College degree in Hotel Management or a related field is preferred. Oversee and ensure all operational tasks i More...

Guest Service AgentFirst impressions are everything! As a Guest Service Agent you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.What is in it for you:Employee benefit card offering discounted ra More...

Guest Service AgentFirst impressions are everything! As a Guest Service Agent you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.What is in it for you:Employee benefit card offering discounted ra More...

The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations greeting and registering guests providing outstanding guest service during their stay and settling the guests account upon completion More...

The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations greeting and registering guests providing outstanding guest service during their stay and settling the guests account upon completion More...

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They More...

We are seeking a dynamic and experienced Call Center Agent to join our team on a temporary basis for 3 months. The ideal candidate will have a proven track record in managing highvolume backtoback calls providing excellent customer service and meeting performance targets. Candidates m More...

Position Title: Call Center Agent JPC – 3225 Location: Dubai Language: Excellent in English & Arabic. Exclusively for UAE National Job Description Managing large amounts of inbound and outbound calls in a timely manner. Following call center “scripts” More...

Customer service experience is required, preferably in a hotel or related field Must have schedule flexibility for both AM/PM shifts, weekends and holidays Requires strong command of the English language to include speaking, reading and writing Ability to learn quickly and work i More...

Education: Bachelor’s degree or above. Also, Completion of customer service training programs or relevant certifications may be beneficial. Operations Warmly welcoming customers and visitors . Understanding the company’s operations and be able to assist clients by p More...

Takes reservations over the email, phone, by fax or internet, and handles all associated operations. Increases and optimises room sales in line with the brand and hotel's sales policy. Enters reservation details precisely and correctly using Opera and ResWEB. Ensures that inf More...

Process all incoming and outgoing calls accurately and courteouslyEnsure smooth internal telecommunication as per Raffles StandardsAccurately record and control wakeup callsAssist guests with international calls and directory queriesCall guests by name whenever possiblePage staff memb More...

Responsibilities Answer all incoming calls promptly, in an attentive, courteous, efficient manner and maintaining excellent call audit scores. Answer guest inquiries about hotel services, facilities and hours of operation. Enter reservations into the computer according to stand More...

Vacaturebeschrijving Hou jij ervan om onze hotelgasten een warm welkom te bieden of om bij check-out toch even zeker te zijn dat alles naar wens was bij ons? Vind jij het belangrijk dat iedereen met een positief en aangenaam gevoel weer weggaat? Dan is deze baan jouw op het lijf gesc More...

Reservations AgentYou are the beginning of an exceptional guest experience. As a Reservations Agent you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!What is in it for you:In 34 bullet points showcase the benefits and perks of worki More...

Please note that this is not an exhaustive list of everything that needs to be done.  Anantara team members always find new ways to look after the business their guests and team members. Within this the key responsibilities for this position are:Anticipate guest needs and handle More...

The Guest Service Agent is a key representative of our hotel and the Minor Hotels brand.  He or she creates one of the most powerful first impressions to our guests.  He/she must have a friendly outgoing personality and genuinely interested in meeting and serving new guests More...

Process all incoming and outgoing calls accurately and courteouslyEnsure smooth internal telecommunication as per Raffles StandardsAccurately record and control wakeup callsAssist guests with international calls and directory queriesCall guests by name whenever possiblePage staff memb More...