Service Coordinator
Posted on :
03-04-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2386037
- Responsible for the inventory of the spare parts, monitoring and managing the inventory on a regular basis.
- Assisting the Service Engineers with the service inquiries coming from the customers.
- Answering the questions of customers regarding the services schedule.
- Keeping the instruments, customers and service contracts database of all existing customers and updating them regularly.
- Monitoring smooth transactions of service operation performed by the Service Engineers.
- Performing all administrative supports such as filling records, maintaining a weekly report from Service Engineers, reporting directly to Line Manager for every circumstance occurred.
- Preparing all required documents required regarding new installation to ensure and provide appropriate customer service satisfaction.
- Coordinating with the Sales & Accounts Departments to monitor transactions for spare parts orders, invoicing of service contract and payments.
- Monitoring progress of job orders and service contracts.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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