Guest Service Center Agent

New Requirement as of 1st April 2022

We are looking for a project manager to join our growing translation agency.

This is a rewarding role, in which you will communicate with clients and contractors from all over the world.

On offer are excellent career progression opportunities, company-supported training and qualification programmes, and performance related bonuses.

This is an ideal role for a recent or upcoming translation degree graduate.

The responsibilities of the role include:

Management and processing of customer orders

Full project lifecycle coordination

Customer support and care

Managing translators and other linguists to ensure projects are delivered correctly

Providing excellent customer service to clients and subcontractors

Sourcing and recruitment of subcontractors

Using in-house CRM software

Diary management

Required skills/attributes include:

Excellent organisation and timekeeping

Strong communication, both written and oral

A positive and friendly approach to customers

A commitment to delivering excellent customer services

The ability to work under time pressure and meet deadlines

Meticulous attention to detail

The position is immediately available and we are looking to recruit someone right away so if you are interested in languages, translation and/or project management, please do get in touch.

Ideally you would be based in the Enfield or surrounding areas for easy commute to the office although the role is remote for the time being.

Looking forward to hearing from you,

Selica International Ltd