ERP Manager - Odoo - Retail FMCG Co

Our client is a regional distributor for FMCG products in the MEA. Highly established and on a hyper growth mode within the region and internationally looking for an ERP Manager to join them in Dubai UAE.

The ERP Manager maintains the networks of all types of organizations providing technical support and ensuring the whole company runs smoothly. Monitors and maintains the company ERP systems & Apps. Customize Odoo (ERP) modules as per business and functions needs

Enhance Modules deliverables as per business need

Support functions initiatives by making sure its doable / translatable on the system

Enhance and improve current modules by adding more functionalities

Maintenance of system modules and data

Manage and maintain ERP software for multiple instances (markets)

First line support for all the corporate solutions (Odoo System)

Monitor all the different modules to ensure service availability

Fix application related issues

Follow up and supervise all projects implementations

Maintain good relationships with vendors and Internal teams across the group

Provide first line support to Users by providing analysis and resolution for routine operational application issues

Provide the suitable solutions for any application issue based on the criticality of the issue

Monitor the company solutions to ensure service continuous availability

Record and track incidents complaints or requests. Ensure that problem tickets raised in the right channel are clearly documented and articulated.

Support deployment of process enhancements by working with business and data collection and training key users on new functionality.

Provide end user trainings for new changes and required optional enhancements

Add new instances / markets on the platform for new launch markets and customize as per the market by market requirements

Liaise with external consultants and work together on einvoicing and similar projects

Full responsibility for designing commercial and financial reports and dashboards

(Sales app / interface)

Manage field force sales application for both front & back end configuration

Enhance system deliverables as per business need

Enhance business controls and risk management through system controls

Customize and add new instances / markets on the platform for new launch markets

Ensure smooth end to end integration between ERP and sales app

Ensure smooth end to end integration between sales app and Warehouse management system (WMS)

Ensure smooth end to end integration between eCommerce platforms and sales app

Customize reports to consolidate and preview performance data from the sales app backend

Customize analytical reports to analyze performance based on set criteria

Job Requirements

Odoo Application Experience is Mandatory

Experience in designing commercial and financial reports is Mandatory /Bachelors degree Computer science is preferred

Min. 8 Years of Experience in ERP coding and configuration

Excellent Salary benefits.

Remote Work :

No