Director Technical S....
Director Technical Support
Posted on :
13-04-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2405535
What You Won’t Be Doing
- Specializing in specific products. From L1 agents all the way to the top, our organization provides stellar service to every customer on every product.
- Deferring to gut feeling and managerial instinct. We are a knowledge-driven organization, and our managers make decisions based on hard evidence.
Director Technical Support Key Responsibilities
- Ensuring the delivery of thousands of support tickets per week to tens of thousands of customers worldwide
Basic Requirements
- At least 5 years of technical customer support experience
- At least 3 years of experience writing code in a professional setting
- A proven ability to enhance your code using AI tools, such as Code Interpreter
- Experience running highly technical AI projects in a professional setting
Employment Type
Full Time
Department / Functional Area
Key Skills
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