Front Desk Agent
Posted on :
05-08-2025
Employer Active
1 Vacancy
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Job Description
How does your working day look like
- Youll provide a friendly and delightful Hows it going - to - See you later for each guest during every intercation.
- Youll demonstrate high product knowledge about the hotel its facilities along with surrounding areas to assist with guest inquiries
- Youll support your colleagues with a winning smile whenever once again all the guests turn up to check in at the same time. On top of this youll also keep your head above water when there are sudden changes of plan.
- Youll handle customer complains and feedback according to Oops! its messed up.
- Youll communicate directly with Sales Accounting Housekeeping and Reservation and provides them with all relevant/ needed information.
- Youll be aware of room status and also the competitors status.
- Youll optimise the occupancy rate and average room rate.
Qualifications :
Your personality counts more than your CV
- Youve gained management experience in a similar role and can speak English fluently
- You can inspire your fellow staff just as you can inspire your guests. On top of this you know your way around town and always have tips for partying up your sleeve.
- Youre a doer and even if you do it wrong sometimes you openly admit it.
- Youre not just bringing your abilities but also your character.
Additional Information :
Additional Information
Whats in it for you
- Get to know all the other 25hours hotels and stay ten nights a year for free as an employee!
- Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
- Benefit from great offers from our numerous cooperation partners
- Be part of our hilarious staff parties and much more...
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
Key Skills
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