Guest Services Jobs in Dubai

About the Job: An exciting opportunity has arisen for an experienced Guest Services Assistant to join the team in Jumeirah Emirates Towers. The main purpose of this role is to be responsible for the speedy and courteous answering of the incoming calls both internal and external in a More...

About the Job: An opportunity has arisen for a Guest Services Manager to join our Concierge Team at Jumeirah Marsa Al Arab. The main duties and responsibilities of this role: Oversee the operation of luggage and parcel deliveries during check-in, check-out, and throughout the More...

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Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Co More...

Job Requirements Minimum High School Graduate Hotel Management graduate or Front Office operations certification. 2 years in a similar position in a five star hotel. Strong orientation toward customer service Highly organized and proactive Initiative and Commitment to Ach More...

Job Description To offer a warm welcome to all guests and to ensure that they enjoy their stay being offered the finest personal service. To personally greet and escort the guests rather than pointing out directions. To respect the privacy of the guests and the confidentiality More...

Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Co More...

To be a Heartist of the hotel, in and outside the work place. To always keep the working area clean and well maintained. To provide safe working environment using appropriate materials, equipments and supplies. To properly use the telephone etiquette as per Sofitel standards. To More...

You will be responsible to provide an excellent and consistent level of service to your guests. The Guest Services Officer is responsible to contribute to the smooth and efficient running of the Communications Center within the Rooms Division. Qualifications Ideally with a relevant More...

Assist guests with all inquiries, both hotel and non-hotel related Conduct and attend effective shift briefings to ensure hotel activities and operational requirements are known Maintain good relationship with Airport Concierge Maintain good relationship with retailers and other More...

Supervise and lead a team of Guest Experience Agents, providing guidance and support. Ensure smooth operations of the front desk and guest services, maintaining high standards of service. Train new team members on front office procedures, guest service standards, and hotel policie More...

Job Description Role: The role of Head of Guest Experience is to ensure the highest level of service is delivered to both visitors and colleagues in the Head Office. The incumbent will consistently deliver service excellence, managing the Guest Services team to provide a seamle More...

As a Guest Relations Officer, you will be responsible for ensuring that all guests enjoy a positive and memorable experience. You are a key representative of our hotel and brand, and as such you will need to anticipate guest needs, and handle inquiries in a helpful and attentive manne More...

Consistently offer professional, friendly and engaging service Handle guest concerns and react quickly, logging and notifying proper departments Be part of Guest Services team while ensuring all service standards are followed Attend regularly scheduled departmental meeting Balan More...

The Guest Relations Manager is the first point of contact for guests upon arrival. They greet guests, welcome them to the hotel and check them in. The GRM is responsible for resolving any guest complaints that arise during their stay. They listen to the guest's concerns and wor More...

Guest Services: Provide exceptional service to guests, ensuring a positive experience. Problem Resolution: Address and resolve guest concerns or issues promptly and professionally. Communication: Maintain effective communication with guests and internal teams. Information Assistance: More...

Company Description A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical bea More...

Job Category Rooms & Guest Services Operations Location Sheraton Dubai Creek Hotel & Towers, Baniyas Street, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management Position Summary More...

Job Description Please note that this is not an exhaustive list of everything that needs to be done. Within this, the key responsibilities for this position are: Clearly understand the concept of guest services center being the one point of contact for guests. Ensure adherence More...

Consistently offer professional, friendly and engaging service Handle guest concerns and react quickly, logging and notifying proper departments Lead and supervise the Guest Services team while ensuring all service standards are followed Attend regularly scheduled departmental me More...