Onsite Technology Support
Posted on :
20-08-2021
Employer Active
1 Vacancy
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Job Description
- Providing day-to-day technical support (locally and remotely) to employees for a range of hardware and software related systems
- Responds to and diagnoses problems through discussion with users, which includes trouble shooting, fault rectification and problem escalation.
- Provides effective and timely resolution of users’ problems, queries or complaints. Assists in hardware and software evaluation and recommends upgrades or improvements to IT infrastructure.
- Diagnosing problem source through discussions with users and coordinating with internal organization support and operations groups and/or with vendors to resolve problems
Employment Type
Full Time
Department / Functional Area
Key Skills
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