Guest Services Agent Preferably Russian and Arabi Speakers
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Job Description
The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations greeting and registering guests providing outstanding guest service during their stay and settling the guests account upon completion of their stay.
You will handle all guest enquires requests and comments promptly and efficiently ensuring their stay in the hotel is to their satisfaction.
Qualifications :
A strong focus on customer service
Prior experience in hotel front office operations is preferred
Excellent communication skills; fluency in English is required
Be able to work shifts weekends and public holidays
Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
