Filler Operator

Roles and responsibilities

The Shelf Filler is responsible for ensuring that products are displayed in a way that is attractive and accessible to customers, driving sales and ensuring optimal stock levels. This role involves collaboration with store management and GMG to implement merchandising strategies that enhance the customer experience and meet sales targets.

Job Description

Implement merchandising strategies that optimize product visibility and customer satisfaction.

Design and implement attractive merchandise displays in line with company guidelines.

Ensure products are arranged logically and attractively on shelves and other display areas.

Rotate products to ensure freshness and minimize wastage.

Monitor inventory levels and ensure adequate stock.

Conduct regular stock checks and manage stock replenishment.

Report any stock issues, such as low inventory or overstock, to management.

Analyze sales data to identify trends and make recommendations for improving sales.

Monitor competitor activity and adjust merchandising strategies accordingly.

Utilize customer feedback to refine and enhance product displays.

Track the effectiveness of promotional activities and report on outcomes.

Execute in-store promotions, special events, and seasonal displays.

Maintain availability, visibility, and accessibility of products with updated price labels.

Ensure all merchandising activities adhere to company policies and health and safety standards.

Desired candidate profile

A Shelf Filler (also known as a Stocker or Merchandiser) plays a vital role in ensuring a store's products are well-organized, displayed, and easily accessible to customers. Below is a list of essential skills required for a Shelf Filler role:

1. Organizational Skills

• Stock Arrangement: Organizing shelves in an orderly, visually appealing, and customer-friendly way.
• Inventory Management: Monitoring stock levels and restocking products as needed.
• Product Placement: Ensuring items are placed in the correct location according to planograms or store guidelines.

2. Attention to Detail

• Checking expiry dates and rotating stock to prevent outdated products on shelves.
• Ensuring product labels, prices, and signage are accurate and visible.

3. Physical Fitness

• Lifting and Carrying: Handling heavy boxes and moving items efficiently.
• Endurance: Working on your feet for extended periods and managing repetitive tasks.

4. Time Management

• Working quickly and efficiently to restock shelves during peak hours or shifts.
• Prioritizing tasks to ensure shelves are stocked before the store opens or during high-traffic times.

5. Customer Service Skills

• Assisting customers in finding products or answering questions about availability.
• Maintaining a friendly and approachable demeanor when interacting with shoppers.

6. Teamwork

• Collaborating with other shelf fillers, supervisors, and store staff to meet stocking and merchandising goals.

7. Basic Technical Skills

• Using handheld scanners or inventory systems to track stock levels.
• Familiarity with point-of-sale systems (optional but beneficial in some roles).