Responsibility for the design and procedural implementation of all SOPs and systemsrelated changes and amendments related to:
Discount Vouchers
Gift Vouchers
Gift Cards
Gift Certificates
Third Party Discounts
Accorrelated incentives and promotional programs
Hotel Incentive Schemes
Third Party Discount Programs
Packages
OPERA impact (transaction codes etc)
MICROS impact (Micros buttons and interfaces)
SUN impact (Chart of Accounts utilized)
Other POS impact such as Spa Booker etc
The full generation of an official SOP to deal with each such event will be the responsibility of the Financial Accountant
Responsibility for the drive and lead of all other financial projects as may be assigned by the DOF from time to time
Responsible for taking the lead and liaising with the Accor auditor in the instance of any official Accor internal audit as the main point of contact.
Act as secondary income auditor in case the income auditor is on leave or absent
To provide friendly courteous and professional service at all times.
To maintain good working relationships with Heartists and all other departments.
To read and understand the hotels Heartists Handbook and to adhere to the hotels rules and regulations and in particular the policies and procedures relating to Fire Hygiene Health and Safety.
To comply with local legislation as required.
To respond to any changes in the department as dictated by the needs of the hotel.
To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned including redeployment to alternative departments/areas if required to meet business demands and guest service needs.
To attend training and meetings as and when required.
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