Shop Supervisor - LOccitane Yas Mall

You will nurture talent within team through on the job coaching and stretch assignment in coordination with the People Partner Drive eNPS through people experience initiatives and culture Oversee store's day to day operations related to VM, Retail Store SOPs adherence, and sales team schedule Offer support to store staff during in-store events Act as the key point of contact with back-office team Ensure click and collect are conducted within SLAs Ensure customer data is properly captured by the team in adherence to marketing team requirements Promote loyalty program (MUSE) and ensure team knowledge about app offerings etc.. Increase the revenue target of the store