Custody Operations Project Manager

Desired Skills & Experience

• Experience with Robotics Process Automation tools [e. g., Blue Prism, Big Data, and Natural Language Processing (NLP)].
• Knowledge of technology or financial software development industry.
• Security services experience.
  

What You Will Be Doing

• Lead and represent Custody Operational Readiness Department for multiple projects/program spanning Asset Servicing, Transaction Management, Cash, FX and Tax Operation.
• Develop and implement business initiatives, client solutions, or projects affiliated with securities and derivatives settlement.
• Solve complex inquiries, conduct discovery and complete due diligence activities for client requests.
• Provide detailed analysis of escalated issues when necessary and recommend actions for resolution.
• Contribute to processing standards and expectations for securities and derivatives processing teams.
• Develop and implement business plans, policies, and procedures that offer solutions and cost saving opportunities.
• Redesign existing processes, assess, and establish key process controls.
• Ensure the consistency and completeness of design and implementation for the end-to-end process.
• Analyze results or metrics and meet with key subject matter experts to help identify potential improvements or evaluate different alternate solutions, including recommending process changes, system enhancements or other automation options.
• Support all FX initiatives including follow-up, resolution and closure of open items as well as identifying and developing continuous improvement opportunities.
• Develop and maintain strong relationships across the business units to implement and standardize processes.
• Communicate effectively with process owners to facilitate the completion and tracking of initiatives.
• Interface directly with Internal stakeholders on daily basis.
• Run workshops with stakeholder/Internal SMEs to understand the end-to-end process while identifying any automation blockers and the suitability of the process for automation.
• Calculate automation percentage and FTE benefit and build effort estimates and perform initial prioritization.
• Present summary of findings to the OPS Management and walk them through to-be design of the automated process.
• Provide outputs for weekly due diligence updates with stakeholders.
• Understanding the risks, assumptions, and dependencies associated with the process.
• Analyze business processes and identify areas of opportunity to implement RPA.
• Work closely with development team to ensure requirements are accurately mapped and suitable for development.
• Be involved in all process automation activities from the initial prioritization, development and testing through implementation and continuous improvement.
• Build, review, and own Process Definition Documentation.
• Build, review, and own test plans and test cases, facilitate the gathering of test data.
• Resolve complex process problems which require an in-depth evaluation of basic securities processing procedures and industry standards.
• Offer advanced solutions for assigned custody and FX processing areas.
• Serve as a Project Analyst under a Project or Program Manager to analyze, identify and support the program through solution identification, requirements gathering, test management or test lead as needed by the program.
• Act as a Project Manager for risk reduction and operational efficiency as needed.
• Work as part of geographically diverse virtual team structure to deliver exceptional solutions for Custody Programs.
• BA function to support regulatory and enhancement driven FX projects in the region.
• Design and test solutions in test environments for functionality or client testing coordination and liaising with all internal stakeholders as needed.
• Serve as analytical or procedural expert for securities processing deliverables/initiatives.