Reservations Agent

Summary

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.

The Reservations Agent is responsible to assist the Director of Reservations in managing the Reservations Department and work closely with Sales and Marketing and other relevant Rooms Departments to maximize Room Yield through Inventory Control while delivering exceptional customer service in line with the Hyatt’s Brand Standards.

Qualifications

Ideally with a university degree or diploma in Hospitality or Tourism management.

Minimum 2 years work experience as Reservations Agent or GSO in either Reservation or Front Office. Good problem solving, administrative and interpersonal skills are a must.