Assistant Housekeeping Manager

Responsibilities

Assists the Department Head in motivating and developing a skilled team, leads by example and instills a culture of continuous learning and improvement among employees;

actively participates in Employee Relations activities and programs

Is actively involved in identifying and assessing the needs of employees and helps in the career development of every employee through effective coaching, training and by instilling company values;

is concerned for employees' continuous development and personal growth

Ensures the department is kept in an organized manner in accordance with company philosophy and policies, maximizing efficiency and productivity and achieving established goals;

promotes harmony between all departments

Displays warmth, care and genuine enthusiasm when dealing with guests and internal customers; lives the Golden Rule

Demonstrates standards awareness, by setting example for standards execution, standards testing and implementing action plans to achieve established product and service goals

Assists the Department Head in preparing annual plans, forecasts and managing expenses to meet departmental budgetary goals

Maintains an organized administration of departmental and personnel records, including rostering and leave planning

Ensures employees adhere to the code of conduct and grooming & hygiene standards as specified in the employee handbook

Conducts daily briefing and monthly departmental meeting and participates in meetings when invited

Provides regular and fair performance feedback to employees and immediate supervisor, formally and informally as appropriate