Sales Manager

Responsibilities:

• Responsible for MICE Sales for the hotel.

• Clear understanding of the hotels’ business strategies to set goals and to determine action plans to meet those goals.

• Update action plans and financial objectives quarterly.

• Provide the highest quality of service to the customers at all times.

• Participate in sales calls with members of the sales team to acquire new business and/or close on business.

• Accompany sales team on sales calls to potential clients to assist in development of the account and to access the effectiveness and sales skills of the sales person.

• Assess additional training needs based on data gathered and interaction with sales team from property visits.

• Attending all department and hotel meetings as necessary.

• Targeting key accounts potential for the company.

• Build and strengthen relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.

• Develop relationships within community to strengthen and expand customer base for sales opportunities.

• Manage and develop relationships with key internal and external stakeholders.

• Acquiring and developing new business accounts and preparing sales proposals for clients.

• Closely following up on all business leads within a 24 hour response time line to clients

• Execute and support the operational aspects of business booked (e.g. CVGR, generating proposal, Corporate Rate Application letter, writing contract, customer correspondence