Hotel Chadstone Melbourne MGallery

To always keep the working area clean and well maintained. To properly use the telephone etiquette as per Sofitel standards. To attend all guests approaching the front desk in the procedure of check-in/check-out, inquiries, key handling and all related matters, respecting the hote More...

Supervises and directs Concierge, Bell Desk activities and Bell Staff as well as Doormen, Valet Parking and airport transportation requirements Responsible for sorting and distributing guests’ and administrative mail Provides information pertaining to all hotel services, loc More...

To inspect, clean, maintain, and repair all audio / video equipment in the hotel. To cooperate closely with the Banquet Department and the function organizers in preparing for the function and during the function. To operate all audio equipment, special lighting equipment, and vid More...

To assist with hotels maintenance work as directed. To maintain the equipment and tools in good order and to maintain all stores organised. To show the interest in learning all available new technology and the latest products. To share in the implementation of the training progra More...

The SPA Manager will establish, direct and maintain the standards of Spa’s etiquette and service in all interactions with guests and staff. Consistency and understanding when implementing Spa’s business objectives, as they relate to operations, finance, human resources, ma More...

Daily and weekly administrative duties Prepare weekly reports Raise and keep track of purchase orders for the Department Develop close relationships with other Accor hotels, hotel suppliers and contractors and clients, past, present and future. Maintenance of database of key con More...

To ensure a smooth administration of the Engineering department to the standard required by the Hotel. To provide a courteous, professional, efficient and flexible service at all times, following the hotel standards of performance, by e-mail, phone or in person. To coordinate all More...

To achieve sales target set by hotel. Is aware of and abides by all hotel policies, procedures & relevant legislations Ensures all directions are followed out at the request of any level of Senior Management. Ensure compliance with Accor minimum standards pertaining to Sales More...

To ensure that all the rooms are prepared and inspected as per standards and according to guest requests and needs, including the Turn Down service. To ensure that the flower decorations in the rooms and public areas are always maintained as per the required standards. To ensure t More...

Develop and implement annual commercial plan to achieve annual business objectives. Lead, manage and monitor all day-to-day sales and marketing activities with focus on developing strategic value-based outcomes that enable achievement of sales objectives. Lead the preparation of r More...

Excellent knowledge of word processing. Responsible for the preparation of office correspondence using appropriate format, as set by the company, regarding fonts, logos, etc. Receives, opens, and sorts all incoming business mail and arranges for the mailing of outgoing office mail More...

Coordinate all Restaurant / Banquet / food production, and all specific duties to chefs and other staff under his/her supervision Check all set-ups for restaurant and banquet functions. Responsible for the correct timing during service and that food served is always of the highest More...

To be an ambassador of the Front Office and of the hotel, in and outside the work place. To ensure the efficient running of the day and evening operations in the hotel. To oversee directly the ambassador on evening shift of the hotel and the Front Office operations during the morn More...

Respond to any questions, needs and desires of guests, and follow up with guests to ensure their requests have been met to their satisfaction Respond to guests needs and anticipate their unstated ones Expect and react promptly to guests’ requirements and inquires Actively l More...

Supervising, coordinating and participating in the preparation of mise en place cooking for all F&B outlets. Controls freshness, preparation techniques and storage of goods used. To check Demi Chefs / Commis Chefs on his/her section: e.g. regarding personal hygiene. To assist More...

To carry out all repairs and maintenance within the confines of the ambassador accommodation i.e furniture, equipment, piping, polishing works, swimming pool, electrical, walls, floors, or any other items as directed. To perform minor repairs to wall plaster and renderings, cracks, More...

Your experience and skills include: Ability to work well under pressure in a fast paced environment Ability to work cohesively and collectively as part of a team Add diplomas/certifications required if needed Additional Information Our commitment to Diversity & Inclusion: We More...

To clean tidy and set-up the entire assigned public areas of the ambassador accommodation, as per the accommodation standards and procedures. To keep all equipment clean, tidy and well maintained as per the Accommodation Operations Manual, including proper and secure storage. To h More...

At the reception, you’ll make sure that guests aren’t just contented, but enthusiastic. To be the main point of contact for guests and visitors in the hotel lobby, welcoming and escorting guests and making them comfortable. Being a reliable source of information, exceed More...

Have previous experience in a reservations role (preferred but not required) You will pride yourself on your excellent verbal and written communication skills. You will ideally have knowledge of OPERA, or other PMS systems. Your enthusiasm to provide our guests with an outstandin More...