Digital Customer Experience Jobs in UAE

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes.

To act as a spokesperson for CS team in terms of liaising with support departments in order to optimize service levels as to fulfil customers expectation in terms of prompt order process, short lead time and delivery schedules. To monitor the effectiveness of current CS processes v More...

Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities More...

Designing and overseeing all aspects of our digital marketing department including our marketing database, email, and display advertising campaigns. Developing and monitoring campaign budgets. Planning and managing our social media platforms. Preparing accurate reports on our mark More...

– Answer inbound calls, respond promptly and professionally to customers’ inquiries about products and services. – Manages and updates order details using ERP System in a timely manner. – Receiving orders, ensure accuracy in billing charges, payments and disp More...

Responsibilities: Collaborating with management to gather and analyze operational information. Preparing change management strategies to reduce expenses, increase revenue, and maximize efficiency. Evaluating cost structures and budgetary impact of the proposed changes.

Responsibilities:Communicate with customers via phone, email, and chat.Provide knowledgeable answers to questions about products, pricing, and availability.Work with internal departments to meet customer s needs.Data entry in various platforms.RequirementsQualifications:At least 3 y More...

Black and Grey HR is hiring for a growing Fitness Center in Dubai. Our client is looking for a Digital Marketing Executivewho will be assisting in the planning, execution and optimization of the online marketing efforts.- Assist in the formulation of strategies to build a lasting digi More...

Responsibilities:Communicate with customers via phone, email, and chat.Provide knowledgeable answers to questions about products, pricing, and availability.Work with internal departments to meet customer s needs.Data entry in various platforms.RequirementsQualifications:At least 3 y More...

Female Only Without DHA License Should have Bachelor in Nursing Should have experience as a caregiver in UAE or in their home countries Must be available in the UAE The applicant must have a Degree in Nursing from a recognized medical school. More...

Responsibilities: Evaluate and implement improvements on digital strategy. Research the latest digital tools and interactive trends. Optimize SEO. Create integrated and cost-effective digital strategies. Drive value for the organization.

Responsibilities: Create a well-informed cloud strategy and manage the adaption process. Regularly evaluate cloud applications, hardware, and software. Develop and organize cloud systems. Work closely with IT security to monitor the company's cloud privacy.

Responsibilities: Providing customers with IT support via desktop solutions, chat functions, emails, and calls. Assisting customers with account setup and application installations. Ensuring optimal application functionality by configuring networks. Troubleshooting IT issues by More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints.

Responsibilities: Having meetings with team members regarding projects. Collecting and interpreting data. Automating and integrating processes. Researching solutions to overcome data analytics challenges. Developing complex mathematical models that integrate business rules and More...

To welcome the customers in a courteous manner and to answer phone efficiently and to provide the necessary support in order to enhance customer comfort and satisfaction tillthey are attended to by the relevant personnel.Essential Roles and ResponsibilitiesOperational Roles and Respon More...

Responsibilities: Designing and overseeing all aspects of our digital marketing department including our marketing database, email, and display advertising Developing and monitoring campaign Planning and managing our social media Preparing accurate reports on our marketing ca More...

Responsibilities: Designing and overseeing all aspects of our digital marketing department including our marketing database, email, and display advertising Developing and monitoring campaign Planning and managing our social media

Responsibilities: Orchestrating digital content strategies across all online Driving traffic and engagement that translates to sales and brand Managing a content marketing Measuring the results of marketing activity to inform future marketing

Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Se More...