Digital Customer Experience Jobs in UAE

Responsibilities Driving a high level of quality service support across the entire business Perform detailed date entry in line with pre-defined processes Management of incoming emails and calls from internal colleagues and partners Manage escalations through customer and partner More...

We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of worki More...

Responsibilities: Developing effective communication platforms for clients and staff. Inspiring repeat business from clients. Conducting customer service workshops and presentations. Monitoring and measuring client satisfaction. Liaising with different departments about client More...

Follow Majid Al Futtaim Entertainment's service steps to deliver a consistent high level of service to all guests Follow Majid Al Futtaim Entertainment's cash handling policies to ensure all guests receive the correct change and minimize unders/overs for every shift Utilis More...

Duties: Providing Clear Instructions: Offer clear and concise instructions on downloading, installing, and setting up the DAWAK mobile app. Walkthrough the App's Features: Provide a step-by-step walkthrough of app features, including scheduling appointments, accessing medical record More...

Job Summary Key Accountabilities: Specific for Multimedia: Inform Department Manager of unavailable and nonperforming Provide exceptional customer service by performing up-selling, cross-selling, suggesting alternatives and following up on customers Specific for Multimedia: More...

Job Responsibilities/Accountabilities: To check if there are any improvements that can be made to the service provided. To ensure the customer is fully satisfied. To demonstrate care and support for the customer. To capture any dissatisfaction before it potentially becomes severe. To More...

About the job Job Title: Customer Service Specialist Job Description The Advisor II, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support a More...

Job Description JOB DESCRIPTION The Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding More...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring More...

Job Description: Perfect Automobiles Trading is seeking a dedicated and proactive Customer Service Representative to join our team. The successful candidate will be responsible for ensuring customer satisfaction by providing outstanding service, addressing inquiries, and resolving co More...

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials More...

Previous experience in a call center environment as a Quality Lead for a minimum of two years, with a focus on quality assurance and monitoring Increase and maximize productivity targets through driving retail KPIs and operation basics Work effectively with call center teams, supe More...

Respond to customer inquiries via phone, email, and live chat in a timely and professional manner. Effectively troubleshoot and resolve customer issues with a proactive and solution-oriented approach. Maintain a deep understanding of company products, services, and policies to pro More...

Roles and responsibilities The Emirates Group is a highly profitable business comprising of Emirates Airline, the largest international airline in the world and dnata, one of the world's biggest air services providers. With our headquarters located in the cosmopolitan emirate of More...

Roles and responsibilities A Bachelor's or Master’s Degree in Marketing or a related field is preferred. A proven track record of Work Experience as a Customer Engagement Manager or a similar role in a Luxury Hotel environment. Demonstrated proficiency in Customer Engag More...

Responsibilities: Provide administrative support to our team and clients, including managing calendars, scheduling appointments, and handling correspondence. Serve as the first point of contact for customer inquiries, providing friendly and efficient assistance via phone, email, More...

Maintain a thorough understanding of company products and services to effectively assist customers. Process customer orders and handle returns or exchanges efficiently. Identify and escalate customer issues to appropriate departments for resolution. Maintain accurate customer recor More...

Listen to customers’ concerns, issues and questions Resolve customers’ concerns and answer customers’ questions to your best ability Maintain a positive attitude and calmly respond to customers’ complaints Attract customers by promoting the product and com More...

Implement approved departmental policies, processes, and procedures. Monitor day-to-day operations of the Employee Care Centre. Oversee the handling of customer-related issues from inception till resolution. Develop applications to record customer concerns promptly and track foll More...