Job Summary (List Format):
- Provide certified IBM professionals for administration and support of IBM infrastructure technologies.
- Manage and support IBM AIX Power systems SAN storage arrays (V7000/V9000) Brocade SAN switches and IBM TSM/Spectrum Protect backup solutions.
- Ensure proactive monitoring preventive maintenance and timely patching of systems.
- Prepare documentation and reports according to agreed templates.
- Coordinate with vendors for escalations and warranty claims.
- Ensure compliance with ITIL processes ISO/ISMS frameworks and company policies.
- Manage and provide access to IBM systems facilities and monitoring tools.
- Approve system changes through participation in the Change Advisory Board (CAB).
- Ensure availability of network connectivity and datacenter resources.
- Define and approve Disaster Recovery (DR) and Business Continuity Plan (BCP) test schedules.
- Integrate IBM infrastructure with VMware Oracle and Microsoft environments.
- Deliver secure reliable and compliant managed services for IBM technologies.