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Executive Housekeeper

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1 وظيفة شاغرة
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عدد الوظائف الشاغرة

1 وظيفة شاغرة

الوصف الوظيفي

  • Oversee all administration and management of the housekeeping operation.
  • Strategic planning and vision of the department.
  • Ensure the highest levels of guest service through the application of all our hotels and Accor Core standards and standard operating policies.
  • Ensure company rooms core standards are implemented and audited for all shifts and positions.
  • Conduct regular inspections of VIP rooms and spot checks on other rooms.
  • Ensure the highest standards of cleanliness maintenance and safety are achieved in the department and throughout the hotel.
  • Responsible to ensure training for Housekeeping Managers/ Assistant Manager /Supervisors to their highest potential.
  • Track and address all guest comments and concerns.
  • Ensure lost and found procedures are followed through accurately and consistently.
  • Prepares Annual Linen Budget basing calculations on quantity inventory and linen losses.
  • Prepares Annual Housekeeping FF&E and Operating Equipment Budget in consultation with Management.
  • Prepares annual Uniform Budget.
  • Maintain a close working relationship with all hotel departments and be a positive contributor to the leadership team of the hotel.
  • Assist in maximizing hotel profitability by properly managing expenses labor and other material resources.
  • Prepare department operational budget.
  • Effective purchasing program allowing for operating supplies and expenses within the budget.
  • To be health & safety conscious and actively involved in maintaining a safe work environment.
  • Oversees the organization and ensures accuracy of regular inventories and analysis of losses.
  • Understands and is aware of all fire and safety procedures as well as occupational health and safety.
  • To spot-check staff areas for cleanliness.
  • Highly organized career and result oriented with the ability to be flexible with hours days of assignment and additional duties.
  • Liaison for all external contractors auditing their services regularly and ensuring their standards meet FHR standards.
  • Effective recruitment selection & development of leaders and Heartists.
  • Manages staff and ensures productive proactive work ethics is maintained and illustrated to staff at all times. Ensure a progressive environment is created and maintained that affords employees the opportunities for job fulfilment within our hotels.
  • Ensure high morale throughout the department though recognition and the removal of identified barriers.
  • A coaching nature and empathetic approach to leadership positively impacting Heartists satisfaction and the guest experience.
  • Must be able to work well under pressure in a fast paced and constantly changing environment. 
  • Other duties as assigned by the Director of Rooms/Director of Operations

Qualifications :

  • Fluency in English (verbal & written) essential.
  • Minimum 5 years of experience in an Executive capacity in a hotel environment.
  • Minimum 5 years of experience in Hotel Housekeeping department.
  • Hotel Management Degree
  • Proven training skills.
  • Computer literacy a must with a strong knowledge of Word Excel & Outlook.
  • Experience with Hotel PMS Opera desirable.
  • Must be proactive with a meticulous eye for detail.
  • Must be highly organized and energetic and possess the ability to get the job done.
  • Excellent communication skills.
  • Strong organizational supervisory and communication skills.
  • Dynamic energetic creative and thrives under pressure.


Remote Work :

No


Employment Type :

Full-time

نوع التوظيف

دوام كامل

نبذة عن الشركة

الإبلاغ عن هذه الوظيفة
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