Sr Hardware Technician / Hardware Engineer - Identity Management

One of our prestigious clients is looking for Senior Hardware Technician / Hardware Engineer for the Abu Dhabi location.

Key Responsibilities:

1. Hardware Planning & Procurement Coordination
   

   • Support identification of hardware components required for project implementation in coordination with the Software team.
     

   • Communicate hardware requirements to the Engagement Manager for procurement planning.
     

   • Liaise with Procurement Specialists to support sourcing logistics and timely delivery of hardware.
     

2. Hardware Testing & Quality Control
   

   • Test and evaluate all received hardware components to verify accuracy compatibility and quality.
     

   • Collaborate with the Software team to conduct joint product simulations and resolve any technical discrepancies.
     

3. Installation Integration & Troubleshooting
   

   • Perform hardware installation and configuration at client or project sites.
     

   • Participate in on-site simulations unit testing bug testing and integration testing alongside the Software team.
     

   • Troubleshoot and resolve hardware-related issues throughout the implementation phase.
     

4. Training & Technical Support
   

   • Conduct technical training sessions for local partners and client representatives on newly installed hardware systems.
     

   • Provide post-installation support including routine maintenance and issue resolution in coordination with local support teams.
     

5. Maintenance & Product Optimization
   

   • Carry out ongoing maintenance activities to ensure sustained hardware performance.
     

   • Document and implement necessary hardware modifications based on customer feedback and evolving requirements.
     

   • Maintain detailed records of installations configurations issues and resolutions.
     

6. Other Duties
   

   • Perform any additional related tasks as requested by the direct supervisor or project leadership.
     

Requirements

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