Overview:
As a Sales Coordinatoryou will be responsible for providing support to the sales team and ensuring smooth operations of the sales process. You will play a key role in coordinating activities between sales representatives clients and other internal departments to maximize sales effectiveness and customer satisfaction.
Responsibilities:
- Assist the sales team in achieving sales targets and objectives.
- Handle incoming inquiries and provide timely and accurate information to clients regarding products pricing and services.
- Prepare and process sales orders ensuring accuracy and completeness of information.
- Coordinate with the production or procurement team to ensure timely delivery of orders and resolve any issues related to product availability or delivery schedules.
- Maintain and update customer databases and sales records including contact information sales activities and order history.
- Prepare sales reports and analyze sales data to identify trends opportunities and areas for improvement.
- Assist in the development and implementation of sales strategies and promotional activities.
- Liaise with clients to gather feedback address complaints and ensure high levels of customer satisfaction.
- Provide administrative support to the sales team including scheduling appointments arranging meetings and preparing sales presentations or proposals.
- Stay updated on industry trends competitor activities and market conditions to provide insights and recommendations to the sales team.
Qualifications:
- Bachelors degree in business administration marketing or a related field.
- Proven experience in sales coordination customer service or related roles.
- Excellent communication and interpersonal skills with the ability to build rapport and maintain positive relationships with clients and colleagues.
- Strong organizational and multitasking abilities with attention to detail and the ability to prioritize tasks effectively.
- Proficiency in MS Office applications particularly Excel Word and PowerPoint.
-Bachelor's degree in business administration, marketing, or a related field. -Proven experience in sales coordination, customer service, or related roles. -Excellent communication and interpersonal skills, with the ability to build rapport and maintain positive relationships with clients and colleagues. -Strong organizational and multitasking abilities, with attention to detail and the ability to prioritize tasks effectively.