SLP COORDINATOR

Desktop Support needs 5 years experience in an IT service desk environment providing technical support to a remote user base via telephone, face to face and remote desktop/management tools

Desktop Support requires:

• Excellent knowledge of systems and hardware, database software applications and networking systems and procedures including knowledge of mobile device support (iPhone, iPad), Mobile Applications and Mobile Device Management, iOS and Mac OSX
• PC, Mac, Active Directory, LDAP,
• Experience supporting C Level Executives
• Office 365
• Must have strong collaboration, organizational, time management skills, and ability to work independently under limited supervision
• Able to multi-task with strong communication skills (both verbal and written) as well as good interpersonal skills
• Minimum 5 years experience in an IT service desk environment providing technical support to a remote user base via telephone, face to face and remote desktop/management tools
  
  
• Bachelors degree in computer science/technical discipline preferred; computer systems or A+ certifications are a plus or equivalent combination of education and experience.
  
  PREFERRED QUALIFICATIONS
  
  
• ITIL Certification
• Practical Knowledge of SAP
  
  

Desktop support duties:

• Execute SQL statements or scripts
  Execute UNIX commands
  Install apps

Remote Work :

No