وظائف المكتب الأمامي لخدمة العملاء في الإمارات

Please note that this is not an exhaustive list of everything that needs to be done.  Anantara team members always find new ways to look after the business their guests and team members. Within this the key responsibilities for this position are:Anticipate guest needs and handle المزيد...

 Work closely with clients to understand their event vision needs and expectations.Coordinate all aspects of event planning including timelines banquet setups AV requirements menus decor and logistics.Serve as the main point of contact between clients and internal hotel departmen المزيد...

To anticipate guest needs and handle guest inquiries in a helpful and attentive Anantara manner.To have a complete knowledge of the hotel product including room types rates relative features and facilities food and beverage outlets and promotions spa and health club and other Anantara المزيد...

Ensures that our guest have memorable experiences at Sofitel Dubai The Palm.Welcome and bid fond farewell to all guests upon arrival at the resort in a traditional manner as stipulated in the operating procedures.Assist guest in resort activity enquiries/requests.Ensure that establish المزيد...

KEY DUTIES AND RESPONSIBILITIESPlease note that this is not an exhaustive list of everything that needs to be done.  Anantara employees always find new ways to look after the business their guests and their colleagues.   Within this the key responsibilities for this pos المزيد...

Ensures that our guest have memorable experiences at Sofitel Dubai The Palm.Welcome and bid fond farewell to all guests upon arrival at the resort in a traditional manner as stipulated in the operating procedures.Assist guest in resort activity enquiries/requests.Ensure that establish المزيد...

We are looking for a Guest Experience intern to join the team at Pullman Dubai Downtown. Under the guidance of the Front Office Manager you will be responsible for providing a naturally friendly helpful and responsive level of service to all our guests from arrival to departure.  المزيد...

Ensures that our guest have memorable experiences at Sofitel Dubai The Palm.Welcome and bid fond farewell to all guests upon arrival at the resort in a traditional manner as stipulated in the operating procedures.Assist guest in resort activity enquiries/requests.Ensure that establish المزيد...

To be a Heartist of the Front Office and the hotel in and outside the work place.Provide a personal service to all the guests fully aware and following the hotel standards and procedures.Ensure that the privacy of the guests and the confidentiality of the information is respected.Ensu المزيد...

Assist guests with heavy packages coats suitcase etc. courteously and quickly before having to be asked Adhere to guest check-in and check-out procedures pertaining to baggage handling Welcome guests at the main entrance with the greeting appropriate to the time of day Assist arriving المزيد...

As Reservations Agent you are expected to:Maintain effective office administrative proceduresAdhere to all Standard Operating Procedures. Take personal responsibility for driving upselling and achieving set revenue targets by months.Be fully aware at all times of the Selling Stra المزيد...

Job Summary (this role is available to start as of 1st September):The Hotel Animator is responsible for organizing coordinating and delivering engaging recreational and entertainment activities for hotel guests of all ages. This role is essential in creating a vibrant enjoyable atmosp المزيد...

Supervises and directs Concierge Bell Desk activities and Bell Staff as well as Doormen Valet Parking and airport transportation requirementsProvides information pertaining to all hotel services local places of interests restaurants doctors sightseeing tours and any other information المزيد...

To supervise the Housekeeping operations ensuring that the hotel standards and procedures are fully known and followed.To supervise that all designated rooms are prepared as per standards and according to guest requests and needs.To supervise that all designated public areas are clean المزيد...

Greets guests and presents them with the menu.Informs guests about the special items for the day and menu changes if any.Suggest food and beverages to the guest and also try to upsell.Take food and beverage orders from the guest on the order taking padsObtaining revenues issuing recei المزيد...

Greets guests and presents them with the menu.Informs guests about the special items for the day and menu changes if any.Suggest food and beverages to the guest and also try to upsell.Take food and beverage orders from the guest on the order taking padsObtaining revenues issuing recei المزيد...

Novotel Bur Dubai is Looking for Director Of Operations What You Will Be Doing: Ensure the smooth operation and coordination of the hotel through respective Department Heads (Front Office Housekeeping Spa Food & Beverage and Culinary)Provide leadership that engages and motiva المزيد...

Welcomes and acknowledges each and every guest with a smile eye contact and a friendly verbal greeting using the guests name when possible.Thanks guests with genuine appreciation and provides a fond farewell.Closely deals with all requests problems and needs of guests staying at Rixos المزيد...

As a Telephone Operator at SO/ Uptown Dubai you will be the first voice our guests hear and a vital link between hotel departments. Your role is to deliver efficient warm and personalized communication in line with SO/s bold and stylish brand values. You will handle all internal and e المزيد...

The Assistant Revenue Manager will play a key role in maximizing hotel revenues across transient rooms group conferences/events and group leisure ad-hoc business. This role involves both strategic and tactical responsibilities focusing on trend analysis demand anticipation and the dev المزيد...