وظائف المكتب الأمامي لخدمة العملاء في رأس الخيمة

As Reservations Agent you are expected to:Maintain effective office administrative proceduresAdhere to all Standard Operating Procedures. Take personal responsibility for driving upselling and achieving set revenue targets by months.Be fully aware at all times of the Selling Stra المزيد...

To be an Heartist of the hotel in and outside the work place.To oversee the Guest Relations operations and ensuring that the hotel standards and procedures are fully known and followed.To provide a personalized service to all the guests fully aware and following the hotel standards an المزيد...

Front Office Supervisor  Passionate about guest interaction front office As a Supervisor you will lead your team to create unforgettable guest experiences for our guests.What is in it for you:Employee benefit card offering discounted rates in Accor worldwideLearning programs thro المزيد...

What would you do The SpecificsEnsures high quality customer service while following all safety protocols.Ensures a smooth flow of customers through the store.Answers screens and forwards incoming phone calls in accordance with National Vision protocol.Processes and understands المزيد...

Night ManagerInspiring and engaging. As a Night Manager you will be assisting the team for smooth Front Office Operations and ensure an exceptional guest journey.What you will be doing:Lead and manage all aspects of the Front Office Department by assisting Management  i.e. Front المزيد...

Position Overview:The Housekeeping Supervisor is responsible for ensuring the highest standards of cleanliness presentation and guest service across assigned areas of the hotel. This role involves supervising Room Attendants conducting room and area inspections and coordinating with v المزيد...

DescriptionPOSITION SUMMARYProcess all guest check-ins by confirming reservations assigning room and issuing and activating room key. Process all payment types such as room charges cash checks debit or credit. Process all check-outs including resolving any late and disputed charges. A المزيد...

Supervises and directs Concierge Bell Desk activities and Bell Staff as well as Doormen Valet Parking and airport transportation requirementsProvides information pertaining to all hotel services local places of interests restaurants doctors sightseeing tours and any other information المزيد...

KEY DUTIES AND RESPONSIBILITIESPlease note that this is not an exhaustive list of everything that needs to be done.  Anantara employees always find new ways to look after the business their guests and their colleagues.   Within this the key responsibilities for this pos المزيد...

To anticipate guest needs and handle guest inquiries in a helpful and attentive Anantara manner.To have a complete knowledge of the hotel product including room types rates relative features and facilities food and beverage outlets and promotions spa and health club and other Anantara المزيد...

As Reservations Officer you will directly support the Reservation Manager in driving the performance of the reservations team on property. You will ensure that all SOPs are being adhered to. You will further assist in maintaining and improving reservations operations to ensure a high المزيد...

We are seeking a professional and customer-focused Front Office Supervisor to join our team. As a key member of our Front Office Leadership Team you will ensure smooth operations and the highest level of guest satisfaction in our dynamic hospitality environment.Oversee daily front off المزيد...

We are looking for a dynamic and professional Front Office Agent to join our team at a luxury resort in Ras Al Khaimah UAE. In this role you will be responsible for ensuring a smooth and efficient check-in/check-out process while providing exceptional service and assistance to our gue المزيد...

DescriptionBuild upon your classroom studies through our Hotel Internship Program opportunities. You will learn firsthand about a hotels operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up where our founders and many of our leaders b المزيد...

DescriptionBuild upon your classroom studies through our Hotel Internship Program opportunities. You will learn firsthand about a hotels operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up where our founders and many of our leaders b المزيد...

To attend and handle all guest requests received for internal services as per the hotel standards and procedures.To answer and handle calls and messages properly using the telephone etiquettes and Sofitel standards.To ensure that all guests enjoy their stay being offered the finest pe المزيد...

To be an Heartist of the Front Office and of the hotel in and outside the work place.To always keep the working area clean and well maintained.To properly use the telephone etiquette as per Sofitel standards.To attend all guests approaching the front desk in the procedure of check-in/ المزيد...

Position Overview:The Housekeeping Supervisor is responsible for ensuring the highest standards of cleanliness presentation and guest service across assigned areas of the hotel. This role involves supervising Room Attendants conducting room and area inspections and coordinating with v المزيد...

To be an Heartist of the Front Office and of the hotel in and outside the work place.To always keep the working area clean and well maintained.To properly use the telephone etiquette as per Sofitel standards.To attend all guests approaching the front desk in the procedure of check-in/ المزيد...

This is an exciting role for a talented individual who is looking for a new challenge and wants to join a high performing team renowned for their approach and delivery of unparalleled service. If you have a keen eye for detail and possess excellent communication skills we invite you t المزيد...