Helpdesk Jobs in Dubai

Job Description: Accept inbound requests via phone, chat, email and ticket queues Record and process incidents and service requests according to process specifications. Communicate with users to understand issues and provide solutions. Document and resolve incidents according More...

Minimal Requirements Bachelor’s Degree in Computer Science, or Associate Degree plus two years of tech support experience, or three plus years tech. support experience. A+ and Net+ Certification or equivalent required. Preferred Requirements Experience using a Ti More...

Service Operations is responsible for building our customer service network and supporting all NEP business Service Operations teams are the first point of contact our customers have when using NEP s products and services and we strive towards developing a support organization that More...

Are you a highly motivated, self-starter who loves to work hard, learn a wide variety of skills, and go home each day with a sense of accomplishment, all surrounded by like-minded peers? An award-winning and innovative structural engineering firm seeking a Structural Engineer and wed More...

Job Description The position will require the individual to answer technical questions and accurately record a detailed description of the problem at hand. The Helpdesk Agent will also be responsible for tracking the incident from creation until completion to ensure that the incident More...

About Our Client Our client is a global leader in commercial real estate services and investments. Job Description Facilities Support Helpdesk Support & Assistance Logging Maintenance & liaising with contractors CAFM Management Administrative duties Front of Hou More...

Bytagig is seeking a Tier 2 Help Desk Technician to join their growing team! We do not have an immediate need at this time but are openly recruiting talent for this role.The Tier 2 Help Desk Technician handles intermediate level or advanced level IT support requests that come in from More...

Follow Group IT procedure to maintenance, secure and installation for all equipment. Performs Backup and restore administration. Ensure network security and connectivity. Helpdesk remote and local support. PROFILE IT Degree At least 15 years experience in a similar position

Job Summary We are looking for a System Administrator to maintain upgrade and manage our software hardware and networks. Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to com More...

Additional Skills & Qualifications: 2 years of helpdesk/call center experience Basic problem-solving skills Understanding of Microsoft Office Comfortable working in a fast-paced environment with little supervision Experience troubleshooting devices and software Experienc More...

Responding to client support requests. Contacting clients to find out the nature of the problem. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer software. More...

A bachelor's degree in computer science, information technology, or similar. 3-5 years of experience as an IT support specialist. Exceptional ability to provide technical support and resolve queries. In-depth knowledge of computer hardware, software, and networks. Ability to More...

Skills Tech Savvy (Helpdesk ticketing system, reporting system, CRM system) experience preferred Ability to work under pressure must be adaptable, Teamwork skills, Interpersonal skills. Solid sales and negotiation skills Innovative mindset and high EQ Grit and a can-do More...

Provide budget costs for old or replacement plant for use in preparation of annual maintenance budgets for assigned buildings Prioritize and ensure that help desk requests and repairs are made correctly and in a timely manner. Ensure preventative maintenance schedules are conduct More...

Communication Conduct regular team meetings, one to one meeting with the team members to have a high level of communication culture. Information Security Maintain information security related to client, throughout the period of employment. As soon as possible, repor More...

Utilize and operate the DP World CAFM & Helpdesk system. Receive calls and determine, category, type, and response. Enter the details of the request on the CAFM system or SharePoint. Advise the caller of when to expect a first line of response. Allocate/assign the request to t More...

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Alexander Technology Group, is seeking the following. Apply via Dice today! The Alexander Technology Group is looking for a Tier II IT Support consultant for our client in Newton. Thi More...

1. Work as part of a team of IT Service Engineers team to be the initial contact for all IT related support requests. 2. Provide advanced IT technical troubleshooting and problem-solving skills for system users both onshore and offshore. 3. Escalate support issues as necessary to ot More...

What We Look For In You A diploma in finance, customer service, or a related field. A minimum of 2 years' experience as a social media agent, customer service, or a similar role. Excellent command of spoken and written Indonesian & English with multi-language skills wou More...

Job description FISE Supervisor traditional scope: Manage and maintain Field Service Representatives team. Operational support, payroll, reporting and invoicing, HSE, HR and overall people management. Develop a thorough SOW, WI and Field Service operational roles and responsibi More...