Telephone Etiquette Jobs in UAE

High School Diploma or Equivalent: A high school diploma or its equivalent is usually the minimum educational requirement. Post-Secondary Education: While not always mandatory, having some post-secondary education in a relevant field such as hospitality management, comm More...

Ensure team consistently answer and direct all external incoming telephone calls following Jumeirah Groups telephone etiquette To be responsible for guest room telephones, back of house telephones and Dect System or similar internal communicating system liaising with IT regarding t More...

To attend all laundry and dry-cleaning operations, following the hotel standards and procedures. To follow the linen and uniforms laundry flows and to respect the established cycles and instructions. To have a full knowledge of all the textiles and their proper care. To use all t More...

Roles and responsibilities A Telephone Operator plays a key role in managing phone communications within a company or organization. This role involves answering calls, directing them to the appropriate departments or individuals, handling inquiries, and ensuring smooth and efficient More...

Ensure Guest and Colleague satisfaction at all times by ensuring that safety and service are the spa's top priorities Performs supervisory duties including leading, coaching, performance management, counseling, scheduling and supervision of staff Promote sales of spa services More...

To be an ambassador of the Front Office and of the hotel, in and outside the work place. To always keep the working area clean and well maintained. To properly use the telephone etiquette as per Sofitel standards. To attend all guests approaching the front desk in the procedure o More...

Experience Having an experience in similar position for at least 12 months with a great deal interpersonal skills and physically fit. Skills and Knowledge Strong Communication skills (verbal, listening, writing) Innovative Pro-active and reliable Able to work alone a More...

 To attend all laundry and drycleaning operations following the hotel standards and procedures.To follow the linen and uniforms laundry flows and to respect the established cycles and instructions.To have a full knowledge of all the textiles and their proper care.To use all the m More...

Maintain complete knowledge of: -Dining room layout, table/seat/section numbers, proper table setups, restaurant capacity, hours of operation, price range, and dress code Restaurant reservation procedures Daily house count, arrivals, departures, VIP’s Scheduled in-hou More...

responsibilities such as: • Receive each guest call in a professional and friendly manner • Maintain effective communication with all related department to ensure smooth service delivery • Handle every query in a polite and courteous manner and exceed guest expectations • Ensure gues More...

Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Adv More...

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommo More...

Receive each guest call in a professional and friendly manner Maintain effective communication with all related department to ensure smooth service delivery Handle every query in a polite and courteous manner and exceed guest expectations Ensure guests are greeted by name upon ca More...

Deliver high quality customer service to all visitors and staff, representing the Academy in a professional manner Greet visitors in a friendly and helpful manner Have a strong knowledge of the key information about the Academy Offer guidance and assistance to parents through the More...

Roles and responsibilities As a Telephone Operator Agent, you will accept, deliver and respond to Guest and management messages, enquiries and emergencies using their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. A Switchboard More...

• Achieve positive outcomes from Guest queries in a timely and efficient manner • Accept and deliver all messages correctly and promptly for both Guests and management • Ensure all wake up calls take place at the correct time • Demonstrate knowledge of all hotel facilities and service More...

Greet, check-in, respond to requests and settle accounts while providing exceptional service Take initiative to add a personalized experience Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling Qualifications You More...

Supports the provision of safe, patient and family focused quality care. Assists in the daily functioning of the clinic/department in support of patient care while maintaining confidentiality. Supports the successful achievements of Clinic Operations strategic goals. Provides More...

To support the team members with answering the daily inquiries. To provide couching, guidelines, and education to the team members. To monitor the skillsets assignment and the workflow and the volumes. To provide the approved quality trainings and to ensure the efficiency of the More...

Ensures effective functioning of the unit. Follows the chain of command in reporting incidents or concerns. Prioritizes workload and completes correspondence on time. Provides information to prospective customers and hospital staff by answering all specific inquiries regarding pa More...